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By BigPanda
A runbook is a structured document detailing standardized procedures for completing routine IT operations processes. Runbooks are comprehensive guides that outline the steps and dependencies required to manage infrastructure, applications, and services within your IT operations. Runbooks bring order and organization to ITOps. These guides offer simple instructions for your team to handle challenges confidently and efficiently.
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By BigPanda
AIOps monitoring is a proactive process that uses AI to anticipate and identify IT infrastructure issues. Going beyond traditional troubleshooting, it enables your systems to detect anomalies in advance to prevent potential disruptions. AIOps uses advanced technology like AI and machine learning to simplify IT operations. AIOps monitoring collects and analyzes large data sets from diverse sources, such as logs, metrics, and events.
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By Nathan Bao
Generative AI has immense potential to transform how IT operations, service management, and infrastructure teams function. However, integrating GenAI technologies, like copilots, often brings significant challenges, such as ensuring accuracy, addressing job displacement concerns, and demonstrating tangible value. Navigating the landscape of various vendors and implementation hurdles can be time-consuming and resource-intensive.
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By Rachel Pearson
There are many ways to apply generative AI to modernize IT operations. Advances in GenAI have paved the way for the development of AI-powered ITOps copilots, which have the potential to transform IT operations. AI copilots offer many benefits for IT, including improved decision-making, accelerated incident management timelines, and optimized workflows.
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By C Beers
Infrastructure resilience is essential for any modern IT environment. Downtime is expensive. Beyond the stresses of day-to-day operations, you want to be confident that your IT systems will continue functioning during service disruptions, hardware failures, or natural disasters. Establish a reliable resilient infrastructure to minimize downtime, improve customer trust, and protect your business’s revenue and reputation.
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By BigPanda
IT incident management focuses on quickly identifying and resolving IT issues to restore normal service operations. Tracking key performance indicators (KPIs) of incident response is vital in minimizing service disruptions affecting customers and users. With so much data and many things to track, it’s difficult to identify which metrics and KPIs are right to track. What are the right incident response metrics to use to drive meaningful improvements?
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By Jason Walker
First, let me give you proof that AI didn’t write this. The discerning human is learning that a significant portion of the media they consume is AI-generated or at least AI-enhanced. AI readers will likely crawl this post and distribute it to those the algorithm deems to be likely prospects for our product.
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By Ken Serembus
Managing IT operations is becoming more complex with the rapid evolution of IT environments. As a result, leaders are looking for more efficient, intelligent ways to monitor and maintain their IT systems. AIOps has evolved as one of the most promising solutions in recent years. AIOps uses machine learning (ML), big data, and automation to streamline IT operations.
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By Amy Brennen
Change is the only constant in the IT landscape. These changes might involve adding new observability tools, retiring existing monitoring systems, establishing new business units, or integrating IT systems from acquisitions. Managing these changes can challenge even expert ITOps teams. Organizing your monitoring setup can seem overwhelming, especially with issues like monitoring gaps, observability redundancy, complex toolsets, or significant technical debt.
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By Nathan Bao
AI is everywhere, and while it’s transforming industries, many organizations are still trying to identify how to use it to achieve tangible value. This is especially true for AIOps, where platforms often fall short of the promises to automate IT operations and improve incident response. As a result, many leaders are skeptical about whether AIOps can deliver measurable results quickly or provide outcome-driven value in IT operations.
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By BigPanda
The New York Stock Exchange relies on AIOps to extract crucial incident insights, allowing IT teams to focus on innovation instead of manually investigating alert data. Chuck Adkins, CIO, shares how an AIOps tool helps the NYSE save time and resolve problems instead of searching through alerts to find them.
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By BigPanda
Use a powerful AI/ML-driven alert correlation engine to group related alerts into meaningful, actionable incidents in real time. BigPanda provides default correlation patterns and gives you the option to tailor patterns to your organization. #aiops #itoperations #incidentmanagement.
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By BigPanda
BigPanda transforms millions of events into a small number of actionable alerts, no matter where they originate, on a first pane of glass. Watch this video to learn more.
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By BigPanda
What will 2023 hold for ITOps? As we look back to 2022, its stellar growth for many companies and positive hiring trends, we hope that 2023 is even more successful for those involved in ITOps. In this episode, we take a deep dive into #predictions for 2023 and the future of #ITOps.#aiops #ITOps #podcast
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By BigPanda
Even the best teams can encounter outages. Sometimes there's environmental anomalies in the data center or a component failure that leads to unplanned downtime. In this episode, we explore how IT teams can limit the impact of outages to business operations and resolve them when they arise.#itops #aiops #podcast
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By BigPanda
BigPanda transforms IT data into actionable intelligence and automation, enabling incident response teams to increase uptime, efficiency, and velocity.
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By BigPanda
It’s that time of year when ITOps leaders quantify their plans in budgets that must compete with other equally hungry groups for limited corporate resources. How can the thankless task of proactively preventing outages and speeding time to resolution win against funding flashier projects? Real-world facts can make that difference. Some of the major topics Nigel and Craig will discuss is how to help organizations successfully build and defend their 2023 ITOps budget for investments in tooling, headcount, and workflow improvements.
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By BigPanda
Learn how leading game studio Bungie relies on BigPanda to help support the seamless operation of its iconic game universes including Destiny, Halo, Myth, Oni, and Marathon - and about the role BigPanda played in the recent launch of ShadowKeep.
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By BigPanda
The Open Integration Manager enables you to create custom inbound alert integrations through the configuration of a generic, out-of-the-box inbound integration rather than creating custom code. This self-service and intuitive approach streamlines the integration process, accelerates data flow, and enables faster time to value.
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By BigPanda
Autonomous operations based on AI lets IT operations teams quickly identify the root cause of incidents in today's hybrid computing environments. Learn how to evaluate AIOps solutions and pick the one that best meets the needs of your organization.
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By BigPanda
Stretched thin and relying on legacy IT Ops tools, IT Ops, NOC and DevOps teams are unable to effectively support today's highly complex, dynamic IT stack. This is causing a rising tide of outages, poor app performance and service disruptions. What's the answer? AI and ML-driven IT Ops automation.
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By BigPanda
Grounded in the latest market research, this new report, The Modern NOC: IT Ops Predictions for 2018, features 9 key predictions for our industry. Whether you are an executive, manager or engineer, this report examines issues and trends that affect the enterprise at all levels.
- October 2024 (8)
- September 2024 (9)
- August 2024 (8)
- July 2024 (10)
- June 2024 (7)
- May 2024 (5)
- April 2024 (5)
- March 2024 (8)
- February 2024 (4)
- January 2024 (8)
- December 2023 (11)
- November 2023 (11)
- October 2023 (10)
- September 2023 (2)
- August 2023 (3)
- July 2023 (4)
- June 2023 (3)
- May 2023 (3)
- April 2023 (5)
- March 2023 (11)
- February 2023 (8)
- January 2023 (6)
- December 2022 (5)
- November 2022 (2)
- October 2022 (6)
- September 2022 (10)
- August 2022 (14)
- July 2022 (1)
- June 2022 (6)
- May 2022 (4)
- April 2022 (4)
- March 2022 (5)
- January 2022 (1)
- December 2021 (2)
- November 2021 (5)
- September 2021 (1)
- July 2021 (2)
- June 2021 (3)
- May 2021 (4)
- April 2021 (2)
- March 2021 (8)
- February 2021 (5)
- January 2021 (1)
- December 2020 (15)
- November 2020 (4)
- October 2020 (5)
- September 2020 (2)
- August 2020 (1)
- July 2020 (2)
- June 2020 (5)
- May 2020 (3)
- April 2020 (4)
- March 2020 (2)
- February 2020 (3)
- January 2020 (1)
- December 2019 (3)
- November 2019 (2)
- October 2019 (7)
- September 2019 (4)
- August 2019 (4)
- July 2019 (4)
- June 2019 (3)
- May 2019 (7)
- April 2019 (5)
- March 2019 (3)
- February 2019 (3)
- January 2019 (2)
- December 2018 (2)
- November 2018 (5)
- October 2018 (6)
- September 2018 (1)
- August 2018 (1)
- July 2018 (2)
- June 2018 (1)
- May 2018 (2)
- March 2018 (1)
- November 2017 (2)
- September 2017 (1)
- April 2017 (1)
BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before.
Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures.
The intelligent automation your IT Ops team always wanted:
- Correlate: BigPanda's Autonomous Operations platform intelligently correlates alerts from all your monitoring, topology, change and other tools into a handful of context-rich incidents. This lets your ops teams quickly and easily focus on what matters the most to your customers and your business.
- Automate: BigPanda's Autonomous Operations platform intelligently automates responses to your IT incidents across their lifecycle. This lets your ops teams handle more incidents faster and more effectively than ever before.
- Streamline: BigPanda's Autonomous Operations platform intelligently streamlines workflows across your Level 1, 2 and 3 team members, and across your ticketing, service desk and collaboration tools. This lets your ops team rapidly resolve incidents, before they affect your customers and your business.
Autonomous Digital Operations. Intelligent Automation for IT Incident Management.