Operations | Monitoring | ITSM | DevOps | Cloud

How to Pinpoint Root Cause in Real Time

When systems fail, it’s not just about knowing that something went wrong—it’s about understanding why it happened and pinpointing the root cause fast. ScienceLogic Skylar AI automatically analyzes massive volumes of data, detects patterns, and delivers clear, human-readable insights. The result? Your team knows exactly where to start, acts faster, and keeps issues from escalating.

How to Automatically Detect Linux Configuration Drifts

When a quick Linux fix during an outage slips through unnoticed, it can silently break compliance and put your infrastructure at risk. In this video, we dive into how ScienceLogic helps IT and security teams detect and resolve these hidden issues automatically—before they become bigger problems. We demonstrate how ScienceLogic identifies unauthorized Linux configuration changes, flags policy violations, and restores compliance through intelligent automation. From configuration drift detection to enriched ServiceNow tickets and automated remediation, it’s all about eliminating the guesswork and staying ahead of risk.

How to Transform IT Operations with PowerFlow for ServiceNow

IT teams today face a flood of tickets, disconnected tools, and complex hybrid infrastructure. ScienceLogic PowerFlow for ServiceNow simplifies it all—automating workflows, enriching data, and accelerating resolution at scale. In this video, see how PowerFlow brings intelligent automation to transform your IT operations, with real-time ticket enrichment and seamless ServiceNow integration. It’s scalable, efficient, and built for today’s hybrid environments.

How to Detect Cloud Configuration Changes Before They Cost You

In this video, see how ScienceLogic helps IT teams take back control. By delivering real-time insight, intelligent policy recommendations, and automated enforcement, ScienceLogic keeps your cloud environment compliant, cost-efficient, and secure. From real-time change detection to automated remediation, you’ll get the visibility and control needed to move fast and stay ahead of disruption.

Achieving FedRAMP Authorization: Driving Federal IT Efficiency and Security with ScienceLogic Government Cloud

We are thrilled to announce that ScienceLogic has achieved Federal Risk and Authorization Management Program (FedRAMP) Moderate authorization for the ScienceLogic Government Cloud. This milestone represents the culmination of our commitment to delivering secure, reliable, and efficient IT operations management solutions for government agencies.

AIOps benefits: 5 core ways agentic AI transforms IT

Your systems are getting faster. More complex. More distributed. But your tools are still waiting for something to go wrong before they do anything about it. That’s the real limitation of most AIOps platforms. They highlight issues. They suggest next steps. But they stop short of action—leaving your team to connect the dots, chase down context, and manually fix what broke. Agentic AIOps doesn’t wait. It acts.

3 AIOps Trends for 2025 #aiops

As IT environments grow more complex, teams need smarter, faster ways to stay in control. In 2025, three trends are redefining how modern IT operations teams drive efficiency and resilience: Automation Everywhere: Offload routine tasks with intelligent workflows Predictive Everything: Spot and resolve issues before they impact users AI + Human Collaboration: Empower teams with real-time, AI-driven insights.

Unlock a new era of agentic, AI-powered IT operations with a modern data strategy

IT operations have reached a breaking point. Hybrid cloud and modern software architectures have led to unprecedented increases in the scale, complexity, and fragmentation of IT infrastructures. In their attempts to manage this complexity, enterprises invest billions into observability tools, IT Service Management (ITSM) platforms, and outsourced Managed Service Providers (MSPs).

Preparing for the Autonomous Future

Throughout this blog series, we’ve followed how AI reshapes network operations – from foundational data harmonization to real-time correlation, from contextual insights to agent-driven automation, and most recently, to conversational access through natural language interfaces. But we haven’t reached the final destination.

Can AI Eliminate IT Tickets? Exploring the Future of Automated IT

What if IT issues could be resolved before a ticket is ever created? In this episode of Tech Transformed, Sean Heuer, CEO of Resolve Systems sat down with host Shubhangi Dua of EM360Tech to explore the groundbreaking concept of Zero Ticket IT. Heuer explains it's not about solving tickets faster—it's about eliminating the need for them entirely. Together, they dive into how agentic AI and intelligent automation are reshaping the future of IT operations, moving away from reactive models and towards seamless, proactive resolution.

Motadata AIOps | Monitoring Infrastructure Using Monitors & Monitor Settings

In the world of IT infrastructure management, having a real-time understanding of the health and performance of your systems is essential. Motadata AIOps introduces the Monitors, a way to provide comprehensive insights into your IT environment, empowering you to proactively manage and optimize your infrastructure.

Motadata AIOps - AI-Driven Network Monitoring Software

What positions Motadata AIOps as a standout among the premier network monitoring tools available in the market? In a crowded market of network monitoring tools, Motadata AIOps distinguishes itself through its intelligent and future-proof approach. The Network Observability tool leverages the power of AI to monitor your network and predict and prevent problems before they occur. This helps you achieve unmatched scalability for your growing network needs, while its open architecture and integration capabilities ensure a unified view of your entire IT environment.

What is AIOps? Use cases, benefits, and getting started

According to a recent survey by Enterprise Management Associates, IT outages can cost large enterprises more than $1.5 million per hour. AIOps offers a solution. With an effective AIOps platform in place, enterprises can decrease the frequency and cost of outages by 30% and reduce their duration to under an hour. AIOps means artificial intelligence for IT operations.

Breaking the Cycle: How Intelligent Automation Frees IT to Drive Innovation

For decades, enterprise IT teams have operated in a state of controlled chaos. Pressured to keep digital lights on, these teams have spent far too much time buried in logs, swatting away alerts, and fighting fires one incident at a time. The familiar mantra—“do more with less”—has translated into a culture of reactive operations, where innovation takes a backseat to survival.

How to Monitor Website Performance Smarter and Faster

Is your website really performing the way your users expect? In today’s digital world, even small slowdowns can mean lost revenue and damaged brand trust. That’s where ScienceLogic comes in. This video shows how ScienceLogic’s website monitoring gives you real-time and historical visibility across regions and infrastructure. From synthetic transactions to full-stack observability, you’ll see how to spot performance issues early, validate autoscaling, and ensure fast, reliable digital experiences.

The Control Plane Highway: Networking's Hidden Infrastructure

When we discuss networks, we typically envision data packets racing along physical wires like vehicles on a highway. But beneath this visible traffic flows another critical pathway that few recognize: the control plane highway. This unseen infrastructure, where routing information flows between devices, makes the data highway possible. Before user data can flow, millions of paths must be established, creating a parallel network of equally vital importance.

Your incident response plan is obsolete-unless it includes agentic AIOps

Why are we still handling IT incident response like it’s 2014? Every day, ITOps teams are flooded with alerts, spread thin across hybrid systems, and stuck trying to stitch together visibility from solutions that don’t talk to each other. The incidents keep coming, but the tools aren’t getting smarter—and the humans are burned out. Even with best practices in place, response is often slow, inconsistent, and reactive. You chase symptoms instead of solving problems.

We Saw That IT Outage Coming-And Stopped It: Why AIOps Deployment is a Game-Changer

It’s 3:12 AM. Somewhere in a company’s global cloud infrastructure, a server cluster begins to show unusual read/write patterns. Traditionally, IT teams wouldn’t notice until dashboards light up with red alerts—often too late to avoid an outage that costs thousands, even millions, in lost revenue and trust. But this time, it’s different.

Making Network Intelligence Accessible to Everyone

For years, network operations have relied on complex query languages that demand specialized knowledge. Extracting insights from network data often meant writing intricate commands in formats like SQL, a skill reserved for seasoned IT professionals. But what if anyone, regardless of expertise, could ask a simple question and get immediate, accurate answers from their network?

RITA Demo

Watch a demo of RITA, the first AI Agent powered by Resolve Actions. RITA brings smart, real-time assistance to IT ticket handling, where delays often occur. From auto-populating ticket fields and translating user inputs to generating new knowledge articles, RITA enhances the efficiency and accuracy of every support interaction.+ Increases first call resolution rates+ Scales your service desk capacity while retaining quality.

Stop Playing IT Whack-a-Mole: The Smarter Way to Prevent Outages Before They Happen

The challenges facing IT operations teams today are bigger than ever before. Hybrid cloud adoption, sprawling infrastructure, the explosive growth of telemetry data, and the accelerating pace of digital business have pushed traditional monitoring approaches to their breaking point. Yet for many organizations, the operational model remains stubbornly reactive: a never-ending game of IT whack-a-mole, where teams are trapped responding to incidents instead of preventing them.

Agentic AIOps: Why Agent-Driven Solutions Are Defining the Future of IT Operations

AIOps is overdue for reinvention. The last decade promised faster resolution and smarter alerts—but most tools are still built on outdated assumptions: linear workflows and deterministic rules. Now, a new model is emerging. Not reactive. Not rule-based. Agentic. Agentic AIOps is about taking action. Products like LogicMonitor’s Edwin AI go beyond recommendations—they correlate, decide, and remediate in real time.

Accelerating Velocity With AIOps in the Age Of AI-Everything

IT teams are inundated with an ever-expanding array of operational data. While collecting this data is straightforward, extracting meaningful insights that drive business value is anything but. This is where modern AIOps makes all the difference – and where PagerDuty stands apart. PagerDuty AIOps doesn’t contribute to tool sprawl and data overload, it tames it.

Unlocking the Power of LLMs and AI Agents for Network Automation

Artificial intelligence is reshaping how enterprises manage and secure their networks, but not all AI is created equal, and not all Large Language Models (LLMs) are ready for the job. While tools like ChatGPT and Google Gemini are transforming communication and productivity, applying general-purpose LLMs to something as specialized and high-stakes as network operations is an entirely different challenge. Networks are dynamic, complex, and context-heavy.

ScienceLogic Named a Leader in AIOps: Paving the Way for Autonomous IT Operations

The challenges plaguing IT operations are not new. The exponential growth of hybrid and multi-cloud environments, increasing data volume, complexity, and accelerating pace of change have made traditional approaches to IT operations unsustainable.