San Francisco, CA, USA
Jul 18, 2019   |  By Rachel Obstler
Many organizations are transitioning to DevOps, a software practice where developers both write and operate their code. This transition is often driven by digital transformation and the need to innovate faster while being always on, 24/7. But what does DevOps have to do with diversity, inclusion, and belonging?
Jul 11, 2019   |  By Andrew Marshall
This week’s AWS Summit in New York was an exciting one for both AWS and PagerDuty. The AWS team rolled out Amazon EventBridge, a set of APIs for AWS CloudWatch Events that makes it easy for AWS SaaS partners to inject events for their customers to process in AWS. PagerDuty is excited to continue and deepen our long partnership with AWS by supporting EventBridge as a launch partner.
Jul 10, 2019   |  By PagerDuty
Last year at PagerDuty Summit 2018, we officially launched PagerDuty University (PDU), a training program that provides hands-on classroom training to current and prospective customers so they can get the most out of the PagerDuty platform. Since its debut, PDU has taught hundreds of learners how they can optimize their instances to minimize downtime and improve responders’ quality of on-call life, in addition to providing thought leadership best practices to customers around the globe.
Jun 27, 2019   |  By Andrew Marshall
This week at re:Inforce in Boston, the AWS team showed off its Security Hub service—a powerful service that provides SecOps teams a comprehensive view of their high-priority security alerts and compliance status across their AWS accounts. We’re excited to join AWS at re:Inforce this week as a Security Hub partner, where we’ll show users how PagerDuty and AWS Security Hub work together to provide real-time SecOps to any team using AWS.
Jun 25, 2019   |  By Julie Gunderson
Making the move to DevOps can be a daunting undertaking, with many organizations not knowing where to start. I recently had some fun taking a few DevOps assessments to see what solutions are currently in the market. I varied my answers from an organization that fully embraced DevOps to an organization at the beginning of its journey.
Nov 17, 2018   |  By PagerDuty
To meet the rising demands of customers, organizations are being forced to scale their operations in ways that introduce additional complexity and chaos. More people are involved in operations and in incident response, across an ever-increasing mix of systems, applications, tools, and layers of abstraction, resulting in more and more risk to the business.
Sep 4, 2018   |  By PagerDuty
Given the speed at which technology and consumer expectations are changing, there are now significant gaps in existing ITSM approaches. As a result, ITSM and ITIL processes need to be modernized to address needs around integrating legacy processes and tools, to create workflows that are built around people to maximize flexibility and ease of use.
Sep 4, 2018   |  By PagerDuty
This study reviewed a combination of notification statistics and their impact on the well-being and work-life balance of human responders to help answer this question: When does on-call pain lead to employee attrition and how can it be avoided?
Sep 1, 2018   |  By PagerDuty
When your monitoring systems generate too many issues that require your attention, your organization starts to suffer from the phenomenon known as alert fatigue. Once alert fatigue sets in, it impacts the services you deliver to employees and customers. Teams become desensitized to alerts, which can cause them to miss critical notifications.
Sep 1, 2018   |  By PagerDuty
In this e-book, we introduce a new approach to AIOps that eliminates silos between event and incident management, has helped customers reduce noise on average by 98%, and supports both centralized and distributed workflows in harmony.
Jul 15, 2019   |  By PagerDuty
Digital transformation has been the catalyst for many organizations in their move to DevOps adoption, and many are finding early success in small, siloed DevOps implementations. How can those successes be realized as organizations scale their DevOps company-wide? This webinar will offer some tips to help organizations implement and manage DevOps on a larger scale, including some warning signs pointing to DevOps in crisis.
Jun 20, 2019   |  By PagerDuty
Interested in how to tune-up your services to derive even more benefit from your PagerDuty implementation? Easy and simple changes can have a huge impact on how much time and money you spend.
Jun 13, 2019   |  By PagerDuty
Failures are inevitable. Every once in a long while, those failures can become major outages so big that they can cause irreversible damage to your company's brand and reputation. During these rare events, how you communicate with customers can make or break the valuable relationships you've built with them over the years. But when the blast radius of a technical outage is so big that it requires involvement from other parts of your company (like legal, marketing, and sales) many companies inadvertently make problems worse.
Jun 12, 2019   |  By PagerDuty
CIOs leading digital transformation initiatives often find themselves juggling multiple tools, processes, and teams. A ‘HybridOps’ approach can help IT leaders knit together multiple operating models and empower teams to work the way the want to, which together will help to improve the speed and efficiency of digital operations and facilitate automation at scale. Join our panel of experts as they discuss digital operations innovation, the need to break down silos, and the best path forward for CIOs and their teams.
May 24, 2019   |  By PagerDuty
View how the PagerDuty Digital Operations Management Platform delivers advanced analytics and visibility. Contextual insights, leading-edge indicators of potential problems, and an integrated incident lifecycle powered by machine learning equip businesses with the ability to operate proactively across the organization and truly manage digital operations at scale.