Process Automation Release Notes v4.17
Chat with the PagerDuty Process Automation product management team. Join us to learn more about what's new in version 4.17 and what's coming for automation!
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Event Orchestration Tips & Tricks
Principal Product Manager Frank Emery joins us to share some insights and best practices for PagerDuty's Event Orchestration tool. Get the most out of these powerful EO features!
The Unplanned Show: Things every PagerDuty user should know
What are the secrets to successfully adopting PagerDuty? Dormain will sit down with Senior Manager of Customer Success Engineering, Matt Linebarger to get his list of things he wished every PagerDuty user knew.
Twelve Key Learnings from PagerDuty People Team's Generative AI HackWeek
Sometimes innovation requires ideas unconstrained by traditional structures and removed from day-to-day responsibilities. It was in this spirit that PagerDuty’s People HackWeek–a friendly competition to explore how generative AI might impact the future of HR–was born.
The Unplanned Show, Episode 13: Jake Cohen and Generative AI for Automation
On the heels of the public beta opening for AI-generated runbooks in Runbook Automation, we asked Jake Cohen from product management about how this is different from generating code with something like chatGPT or various AI-powered code completion tools available. We get into prompt engineering, managing output quality, and privacy and security concerns.
PagerDuty Appoints Eric Johnson as Chief Information Officer
Industry Veteran to lead Information Technology and CIO Community Engagement.
Transformation in Travel: Our Q&A with TUI's Head of Technology
The travel industry is experiencing an unprecedented surge in demand from people seeking adventure and eager to explore new destinations. Given an abundance of choice and the desire to have a personalized experience, customers are turning to tour operators to remove complexity from planning so they can focus on the holiday and not on the process of planning it.
TUI Powers Outstanding Digital Experience for Customers with the PagerDuty Operations Cloud
PagerDuty Operations Cloud is essential infrastructure for TUI, enabling agility and cost efficiency to deliver outstanding digital experiences for customers. With PagerDuty’s AI and automation capabilities, TUI has streamlined incident management—reducing downtime and boosting customer bookings. Hear more in this video from Yasin Quareshy, Head of Technology at TUI.
The Unplanned Show, Episode 12: "Houston, we have a problem": Crisis Response with Jason Flint
We discuss the going beyond “checkbox” firedrills, the value in cross-functional planning, and engaging workforces to improve preparedness.
PagerDuty Helps Customer Service Teams Resolve Issues Faster and More Efficiently with Workflow Automation and Private Status Pages
New PagerDuty Operations Cloud capabilities bridge the gap between customer service and technical teams for reducing costs and improving customer satisfaction.