Alloy Wins a Gold Stevie Award
This is a recognition of the high level of service management that our platform provides.
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Alloy Navigator 2025 Spring: Contextual AI, Dark Mode, Outlook Calendar Sync, and More!
The eagerly awaited major update to Alloy Navigator, a leading ITSM/ITAM solution, is almost here! Take a sneak peek at what’s coming.
The Best IT Asset Management Software in 2025: How to Choose
What differentiates the vendors between each other, when the feature stack is similar?
Alloy Software Gets a Spot in the GigaOM Radar Report
We were recognized among the 20 top IT asset management providers.
Help Desk Metrics: Boring but Necessary
Learn how to choose, analyze, and track key help desk metrics to improve efficiency, service quality, and customer satisfaction.
Alloy Software Wins a Bronze Stevie in the 2025 Competition
We were recognized among the 1200 other participants, along with companies like IBM and Adobe.
How to Foster Employee Engagement
Discover proven strategies to boost employee engagement, prevent burnout, and personalize the workplace experience.
ITIL Release Management: The Key Concepts and How to Apply Them
Discover the key principles, best practices, and real-world examples of ITIL release management and how it can improve your business.
How to De-escalate an Angry Customer: Fight, Flight, or Avoid?
How to keep composed and unflappable and which approach to choose when the communication gets tough.
Team Lead vs Manager: Setting the Boundaries
Should I code or run meetings? If I’m not allowed to approve new features, why am I to blame for delayed delivery? If that sounds familiar to you, this piece should be helpful.