Operations | Monitoring | ITSM | DevOps | Cloud

IBM Think 2026 made one thing clear: infrastructure leaders are being asked to support more AI, more automation, and faster decision-making without adding unnecessary complexity or risk. Held earlier this month in Boston, IBM Think 2026 focused heavily on enterprise AI, hybrid cloud, automation, governance, and operational transformation.

TCO policies have always been one of the most impactful cost levers in Coralogix. Route business-critical data to High, push monitoring data to Medium, archive compliance logs to Low. With the addition of DataPrime expressions (DPXL) – a subset of the DataPrime query language designed for inline filtering at ingest – that routing became even more precise, matching on any field in the event payload, not just application, subsystem, and severity.

Monitoring a single server should not require running four daemons. Yet the default open-source recipe for “I just want to watch this one box” still looks like this: install node_exporter, stand up a Prometheus server to scrape it, add Grafana to draw the graphs, and bolt on Alertmanager so you actually hear about a full disk. That is a lot of moving parts — and a lot of YAML — for one machine. This post shows a lighter path.

When an error appears in production, the hardest part often isn’t seeing what broke. It’s understanding why. That’s why we built Root Cause Analysis (RCA). It helps connect the dots between an error and its likely cause, so you can spend less time investigating and more time moving forward. Until now, RCA was only available through plans that included AI credits. Starting today, free plan users can purchase an AI credit subscription and use RCA without changing plans.

Observability has always been about seeing clearly under pressure. But the pressure has changed. Applications are more distributed. Kubernetes environments keep expanding. Digital experiences depend on services, APIs, networks, third-party providers, and now AI models and agents that can make decisions faster than a human team can review every signal.

Two days in Minneapolis with the OpenTelemetry community, talking about where telemetry pipelines are headed and what the AI wave is doing to them. Two topics dominated everything: AI and cost reduction. Not as separate conversations, either. The more the community talked about AI telemetry, the more the cost question followed right behind it. I joined Diana Todea from VictoriaMetrics and Antonio Jimenez Martinez from Cisco ThousandEyes on the Telemetry That Matters panel.

By benchmarking five GCP machine types across both Logstash and Kafka, LivePerson's observability team found that infrastructure selection (not just pipeline configuration) is one of the highest-leverage cost optimization decisions at scale.

How much of service desk work is problem solving and how much is repeat work that continues every day? Most service desks follow the same pattern daily. Password resets, access requests, software installs, approvals, and routine fixes keep coming in. These tasks are simple on their own, yet together they take most of the team’s time and push important incidents further down the queue. The main challenge is the constant flow of repeat work that reduces time for focused tasks.