Operations | Monitoring | ITSM | DevOps | Cloud

With the first half of the year now behind us, and following our current cadence of quarterly updates, we continue to support our customers by releasing a third Identity Director update for 2020. Where the 2020.1 release of Identity Director focused on password resets—aiming to help both users and organizations as more and more employees work from home—the current release is all about empowering the users to be in control.

As part of our re-affirmed commitment to customers, Ivanti formed an Independent Business Unit that consists of a dedicated set of Ivanti products and services with the single purpose of pleasing its customers by providing long term value. This new unit’s development is driven by our customers’ feedback and requirements. We are pleased to announce our most recent release for Ivanti Service Desk 2018.3 - update 14!

If you are an IT professional, you are technical. You love technology. You love to dabble. You enjoy the thrill that comes from troubleshooting problems and finding a solution. But you probably don’t want to troubleshoot and fix problems all day. There are other interesting things to do. IT can be strategic in helping companies improve their top and bottom line. The complexity of IT continues to increase. The good news is that the need for talented IT staff also continues to grow.

We at Ivanti are thrilled to announce our new strategic partnership with Intel. Offering Device-as-a-Service with self-healing capabilities for the next generation workforce, Intel® Endpoint Management Assistant (Intel® EMA) now integrates with the Ivanti Neurons hyper-automation platform. This partnership enables IT organizations to self-heal and self-secure with Intel vPro® platform-based devices—both inside and outside of the corporate firewall.

Today is the day! We've just published this press release announcing our brand new Ivanti Neurons platform! What it is: Ivanti Neurons is a new hyper-automation platform that empowers organizations to proactively, predictably and autonomously self-heal and self-secure devices, and self-service end users. Ivanti Neurons augments IT teams with automation bots that detect and resolve issues and security vulnerabilities while improving the accuracy, speed and costs of services IT delivers.