Operations | Monitoring | ITSM | DevOps | Cloud

(Head Office: Minato-ku, Tokyo; Representative: Yukihiro Makita, President; hereinafter “JBS”) has adopted OpsRamp, an operation platform suitable for Microsoft’s cloud services as an operation platform for its enterprise outsourcing service, the MATRIX for Managed System Services, and renewed its services on January 29, 2019.

As operational complexity accelerates, our customers are realizing that it’s impossible to manage their services or innovate for their business without a mechanism to make sense of that complexity. That’s why our March product update focuses on Event Intelligence, which is all about turning chaotic monitoring data into actionable insights so that teams can work smarter and focus on the things that matter.

As a Product Manager at BigPanda, I like to stay in touch with our customers on a regular basis. Recently, I visited a customer of ours in Atlanta. As I was getting got out of my rental car in the company’s parking lot, I noticed him pulling in into his small parking space in a very large pickup truck. “Those are some big wheels”, I commented.

Alerts are a core part of monitoring systems. Using alerts keeps you aware of changes within your infrastructure and applications, helping you identify and respond to issues faster. Log management solutions like LogDNA provide an ideal environment for configuring alerts, since it allows you to create detailed alerts based on your log data. Rather than manually search for problems, you can use alerts to scan your log data in real-time and receive immediate notifications on potential problems.

National Health Service’s (NHS) recent announcement on the ban of the pager represents great news for U.K. healthcare organizations and their practitioners. The ban not only represents a transformative move, it also showcases pagers’ lackluster performance in providing secure, clinical communications. Now that pagers are making their way out of U.K.

Last month OpsRamp delivered our Winter release, which introduced several innovations for digital operations management, including: Impact Visibility and Service Context, AIOps for Proactive IT Operations, Cloud Native Monitoring and Event Management

When we announced the launch of our Postmortem Guide, I wrote about the value of performing blameless postmortems and how to establish a culture of continuous learning. In this final installment of our blog series on postmortems, I share how to have effective postmortem meetings.