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The latest News and Information on Managed Service Providers and related technologies.

Breaking the Mold: Marc Umstead's Journey from Solopreneur to Strategic Leader

From Break/Fix to Workflow-First MSP: Mark’s Plus One Growth Story Mark joins host Chris Massey on Now That’s IT: Stories of MSP Success to share how his focus on solving workflow problems—starting at age 15 digitizing his dad’s paper-based processes—shaped his career and the growth of Plus One. He describes taking a $10,000 loan at 23 to buy a small computer repair shop, navigating early solo “survival mode,” and evolving from break/fix into an MSP with recurring revenue.

Cloud Migration Statistics for 2026

Cloud adoption has officially crossed a tipping point. In 2026, the conversation is shifting from whether companies are moving to the cloud to how complicated things are getting once they’ve moved. Hybrid architectures, multi-cloud strategies, AI workloads, and rising security pressure are turning “the cloud” into a web of interconnected environments. For IT and network teams, that creates huge opportunity—and plenty of room for chaos if visibility doesn’t keep pace.

Becoming an Azure Expert MSP

Recently, Wortell achieved the Microsoft Azure Expert MSP designation, a milestone that places them among a select group of managed service providers recognized for their Azure expertise and operational maturity. In this webinar, Alex Tilgenkamp (Azure Cloud Architect at Wortell) shares insights into what it takes to achieve this designation and what it means for organizations building and scaling their Azure managed services practice.

Becoming an Azure Expert MSP

Recently, Wortell achieved the Microsoft Azure Expert MSP designation, a milestone that places them among a select group of managed service providers recognized for their Azure expertise and operational maturity. In this webinar, Alex Tilgenkamp (Azure Cloud Architect at Wortell) shares insights into what it takes to achieve this designation and what it means for organizations building and scaling their Azure managed services practice.

Identity Is The New Perimeter: UK Cyber Threats & Resilience | N-able + Phoenix

Recorded at Digit Expo Edinburgh, N-able’s Kostandino Kustas speaks with Kieron Stone from Phoenix about the surge in UK cyberattacks, why identity is now the primary attack surface, how AI is reshaping both offense and defense, and what real cyber resilience looks like—from governance and compliance to backups and incident response.

Static and Dynamic Tagging in N-central and N-sight

Static and Dynamic Tagging in N-central and N-sight In this demonstration, N-able Head Nerd Jason Murphy shows how tag management helps teams organize devices, prioritize support, and streamline day-to-day operations across customer environments. You will see how static and dynamic tags are used to identify VIP devices, track onboarding status, reflect SLA tiers, and create rule-based views that stay accurate as environments change.