Operations | Monitoring | ITSM | DevOps | Cloud

When evaluating the differences between circuit switching vs packet switching, consider the advantages of each type of network configuration and their respective strengths. Both configurations have advantages, depending on your needs.

In this article, we will discuss in depth everything you need to know about HIPAA Compliance. HIPAA was introduced with two main objectives: to protect the individuals’ health information while allowing the flow of health information needed to provide high-quality health care and to protect the public’s health and well-being.

A few weeks ago, CDK Global, a software provider with 15,000 North American car dealership customers, faced back-to-back cyberattacks, effectively taking down scheduling, records, and more for their thousands of customers for days. The CDK Global attack is also the latest cyber incident to spur larger industry-wide conversations around the supply chain risks posed by increasingly ruthless and aggressive bad actors.

Dell APEX (Application Performance and Experience) solutions are designed to enhance the performance and user experience of critical applications. By combining hardware, software, and services, Dell APEX delivers a comprehensive and integrated solution that can reduce downtime, boost application performance, and ensure a high-quality user experience. These solutions can be deployed in on-premises data centers, co-located in third-party data centers, or hosted at managed data center locations.

Remote Code Execution (RCE) is when an attacker runs malicious code on your IT infrastructure. The purpose of RCE ranges from further infiltrating your network, stealing information, or otherwise damaging, extorting, or stealing from you or your business. Because of this, protecting your computers and network from RCE attacks is vital. This article explains what remote code execution is, and the impacts of RCE on your business.

Like any business, management service provider firms are always looking for ways to reduce MSP costs and improve profits. MSPs provide critical services to their clients, so finding ways to cut costs without cutting corners is essential. You’ve probably heard all the standard advice on cutting costs: review your pricing, renegotiate contracts, cut unnecessary expenses, and so on. But what about MSPs who are already doing all those things and are still looking for ways to save?

Common Vulnerabilities and Exposures (CVE) is a system that identifies and catalogs security vulnerabilities in software and hardware. It is an essential tool for cybersecurity professionals, providing a standardized identifier for each vulnerability, which helps in sharing data across different security tools and platforms. Understanding CVEs is crucial for maintaining secure systems and responding quickly to emerging threats.

Looking for the best remote access software? Nowadays, businesses have shifted to hybrid and remote setups where employees work in offsite locations. Because of this, the need for secure remote access, remote support, and device management has never been greater. It can be difficult to securely access and control all your organization’s endpoints, but secure remote access solutions simplify and streamline that process.

Networks are complex systems with many components that can impact performance and security. Factors such as bandwidth, latency, packet loss, and device configurations all play a role in how well your network functions. Additionally, external elements like internet service provider reliability, cyber threats and even physical hardware conditions can affect network performance.

As you consider a career in IT service management, you might be wondering, “What is ITIL certification? And is it worth pursuing?” Understanding ITIL certification and its potential benefits can be worthwhile for your professional development.

We are happy to announce that OpManager has been awarded with three prestigious awards under the MSP category. These awards stand as a true testament to the trust we’ve cultivated among our users, reflecting our unwavering commitment to delivering a solution that consistently meets and exceeds their expectations. OpManager’s ability to effectively address a wide range of IT challenges and provide users with a positive experience is a key factor in its success.

We are happy to announce that OpManager MSP has been awarded with three prestigious awards under the MSP category. These awards stand as a true testament to the trust we’ve cultivated among our users, reflecting our unwavering commitment to delivering a solution that consistently meets and exceeds their expectations. OpManager MSP’s ability to effectively address a wide range of IT challenges and provide users with a positive experience is a key factor in its success.

According to the TSIA ‘State of Managed Services 2023 Report’, managed services was cited as one of the top three growth engines for the technology industry, with a revenue growth rate that was up 23% from 2022. And according to businesswire.com, the global managed services market is expected to reach $311 Billion by 2027.

Colocation data centers let you host your IT infrastructure in a managed, secure, offsite environment — an important consideration for organizations that want to ensure high availability, data security, and resiliency. This guide explains what colocation data centers are, the key features and benefits of colocation, and their role in modern IT infrastructure management (especially in the cloud era).

The cloud has revolutionized business operations by enabling greater flexibility, scalability and cost efficiency. Companies can now rapidly adapt to changing market conditions, scale resources on demand, and reduce operational costs by eliminating the need for extensive on-premises hardware. You must implement cloud migration strategies to make certain the migration makes sense for your business, optimizes performance and enhances security.

SaaS management platforms are helping IT solve a new version of an old problem: user behavior and software application visibility. With endpoint solutions like remote monitoring and management (RMM) agents, MSPs and IT teams have had deep visibility into desktop applications for years. But, once a user opens a browser and logs into a SaaS app, it’s a different story. Apps and user accounts are often manually tracked via spreadsheets, and shadow IT is common.

The modern workforce thrives on mobility. Employees access data, collaborate with colleagues, and connect with clients — often all from the palm of their hand. But as Uncle Ben taught us, with great power comes great responsibility, there’s a lot of danger in the form of mobile security vulnerabilities. Lost phones, phishing attacks, and app-borne malware can expose your organization’s sensitive data. So, how do you know if our mobile workforce is a security asset or a vulnerability?

The Beatles were consistently on the Billboard Top 100 and stand atop the chart with a record 20 hits at number one. Eliud Kipchoge is one of the most consistent marathon runners of all time with 10 victories and a world record to his name. NinjaOne is excited to be in this rare company. We are redefining the standard of excellence in the endpoint and patch management customer experience with our 17th straight quarter being rated No. 1 by G2 peer-to-peer reviews. Once again, NinjaOne was named No.

Effective IT budgeting is essential for modern businesses aiming to allocate resources efficiently, support strategic goals, and maintain financial health. In the realm of IT budgeting, understanding the distinction between Capital Expenditures (CapEx) and Operating Expenditures (OpEx) is crucial for making informed financial decisions. This article delves into CapEx vs OpEx, highlighting their differences, benefits, drawbacks, and how to choose the right approach for your IT needs.

Most businesses are aware that protecting sensitive data and maintaining robust cybersecurity measures is more critical than ever. Managed Security Service Providers (MSSPs) offer specialized services to help businesses safeguard their networks from cyber threats. By outsourcing security management to an MSSP, companies can benefit from expert monitoring, threat detection, and rapid incident response, ensuring their data remains secure.

We all love a bargain—who wouldn’t? But not all great deals are good for business. As tempting as it might be to take advantage of a special product promotion that is being marketed towards us, sometimes it is necessary to take a step back and spend time really thinking about what the ramifications of switching to the lower-priced product could entail.

There’s been a lot of talk about a slowdown in global channel M&A activity in 2023—indeed, our recent MSP Horizons Report, which we did in conjunction with Canalys, highlighted a 60% decline in M&A compared to previous years. Another trend the report observed is a disparity between buyers and sellers in the market. While 44% of MSPs are looking to acquire, only 13% are actively (and openly) seeking to sell.

A large government-focused IT solutions provider faced a challenge after securing a lucrative contract with a massive government agency. The contract demanded detailed, usage-based billing calculations, posing a significant operational hurdle. Turning to Galileo proved to be the solution, allowing the provider to meet complex billing requirements, streamline operations, and ensure contract success.

Network mapping is the process of exploring, identifying, cataloging, and then visually representing all of the devices (both real and virtual, local and remote) connected to your network. This vital documentation task should be performed regularly to ensure that you have a clear picture of your network and security landscape, so that you can quickly identify and fix issues.

When mobile devices first made their way into the workplace decades ago, mobile device management (MDM) provided device-level control and security. As mobile technology advanced, enterprise mobility management (EMM) grew out of MDM to include mobile application management (MAM), mobile content management (MCM) and identity and access management (IAM). Today, EMM gives you a comprehensive approach to managing the various usage and security aspects of mobile devices in the workplace.