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Re-Inventing Network Operations: Are AI Extensions the Right Path?

Mar 17, 2026 By Kevin Wade In Ribbon
For decades, telecom network operations have depended on traditional OSS tools – complex, services-heavy platforms that take years to modernize and even longer to deliver measurable business impact. This year at MWC, the leading OSS vendors showcased a variety of new AI extensions for their portfolios and marketed them as the fastest path to autonomous network operations. They are not.
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The Strategic Shift to Managed Optical Fiber Networks (MOFN)

Mar 1, 2026 By Mitch Simcoe In Ribbon
As digital transformation accelerates, the underlying infrastructure supporting your enterprise or service provider network faces unprecedented pressure. The exponential growth of data, driven by cloud computing, 5G, and particularly Artificial Intelligence (AI), demands a fundamental rethink of how you approach connectivity.
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Self-Driving Data Highways: Realizing the Strategic Advantages of Autonomous IP Optical Networks at OFC26

Feb 19, 2026 By Mitch Simcoe In Ribbon
In the telecom industry, leaders are under pressure to deliver more—more capacity, more agility, more reliability—while managing rising complexity with fewer resources. The network is the circulatory system of the modern telco, yet it’s still often operated like a patchwork of manual roads, each requiring constant human intervention. This model worked when traffic was predictable and growth was linear.
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Helping Businesses Manage Blocked Calls: How SIP 603+ improves transparency in troubleshooting Call Failures

Feb 5, 2026 By Tirthankar Pal In Ribbon
Imagine pulling up to a gas pump, inserting your credit card, and having the display on the pump say “denied”. You call your credit card company, and they say, “Oh, we don’t know, maybe it’s the merchant’s fault, or the card reader is bad…, we can look into it and get back to you in a few weeks.” Most of us would be pretty upset with that response.
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Telus Communications Migrates from TDM services to VoIP Services

Jan 29, 2026 By Ribbon In Ribbon
In this video, Curtis Sperle, Director of Voice & Collab Services at TELUS Communications, discusses the company's transition from traditional TDM-based networks to modern VoIP and cloud solutions. Key points include: Modernization Strategy: TELUS is migrating its copper-based services to an IP-based infrastructure to improve scalability and reliability. Strategic Partnership: Ribbon serves as a primary vendor, providing essential components like Session Border Controllers (SBCs) and PSX for call control.
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