Operations | Monitoring | ITSM | DevOps | Cloud

If you’ve ever tried to get a clean view of your company’s software stack, you know how this goes: one team buys a tool, another one adopts a different one for the same job, renewals keep piling up, and before you know it, you’re paying for apps no one can even name. The application portfolio grows in the background, until it becomes too expensive and too messy to ignore.

Over the last few years, we’ve helped hundreds of organizations build and organize their IT inventories, and design automations that make daily tasks easier. That level of maturity is essential, but sometimes it’s still not enough. The real shift happens when Asset Management evolves from reactive to proactive, and from information to decision-making. That’s where an intelligence-driven system makes the difference: it turns data into proactive decisions that deliver tangible results.

We’re pleased to announce that InvGate has recently renewed the SOC 2 Type II certification for the 2024-2025 period. This achievement shows our commitment to the industry’s best data protection and compliance practices. The SOC 2 standard was developed by the American Institute of Certified Public Accountants (AICPA). It consists of a third-party audit that evaluates how companies worldwide handle data privacy. Keep reading to learn how the renewal impacts you.

Clear workflows make everyday work easier, but only when people can build and use them without friction. A process shouldn’t depend on technical skills or one specific owner to exist or make sense. InvGate Service Management’s no-code workflow builder focuses on accessibility from the start. Teams create workflows using a drag-and-drop editor, reusable building blocks, and no-code action connectors, which keep each step easy to follow and modify.

Workflows usually look great on paper. Approvals are clear, steps are defined, and responsibilities are assigned. Then, the request hits a familiar wall: someone has to jump into another tool to finish the job. A user gets approved, but the account still needs to be created. An offboarding task closes, yet access hasn’t been removed everywhere. Built-in connectors are designed for that moment.

InvGate has obtained the ISO/IEC 27001:2022 certification, reinforcing our commitment to managing security risks related to the data we own or handle according to industry standards. This new certification adds up to the SOC 2 Type II certification we renewed early this year, aimed to verify customer data protection. “ISO/IEC 27001 is a strong indicator of a company's commitment to its security landscape and responsibilities.

Change Management software sits at the center of any effort to control updates and improvements across your technology environment. When you use IT Change Management software as part of a broader ITSM practice, you give your teams a structured way to plan and carry out changes that affect infrastructure, services, and applications.