Operations | Monitoring | ITSM | DevOps | Cloud

InvGate

4 Types of IT Assets Your IT Inventory Should Include

Aug 25, 2023 By Melisa Wrobel In InvGate
Defining the types of IT assets to include in your IT inventory is the first step to implement your IT Asset Management (ITAM) strategy. But it’s not just about understanding their classification, but also how to monitor and manage each type. This will make sure you are optimizing their utilization, mitigating risks, and controlling costs.
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IT Asset Technician | InvGate Insight Walkthrough

Aug 25, 2023 By InvGate In InvGate
If you're searching for IT Asset Management software, you must fully understand its functionalities to make your IT asset managers' lives easier. After all, software needs to adapt to your organization and not the other way around. And that's precisely what you get with InvGate Insight. In it, you'll find a user-friendly ITAM solution packed with multiple features to manage your IT infrastructure and easy to implement.
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InvGate

10 Best Firewalls for Small Business to Use in 2023

Aug 23, 2023 By Jorge Farah In InvGate
Why is it critical to know and implement the best firewalls for small businesses? Well, cybercrime in information technology development has reached new heights, and according to Cybersecurity Ventures, the damage it causes to the online landscape is forecasted to grow to $10.5 trillion annually by 2025. Phishing, malware, account takeover, credential abuse, ransomware, cryptojacking, and zillions of other severe cyber security attacks are commonplace these days.
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Patch And Vulnerability Management: How to Find Vulnerable Software

Aug 23, 2023 By InvGate In InvGate
Patch and Vulnerability Management are essential to prevent data breaches in all organizations — big or small. These practices are part of the IT Asset Management process and thus can be performed with ITAM software. In this video, InvGate Product Specialist Matt Beran shows you how you can identify outdated devices in your company network to patch. Tag along to keep your business vulnerability-free!
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InvGate

How to Check Warranty For Dell, HP, Lenovo, Asus, Toshiba, And Fujitsu Devices

Aug 22, 2023 By Melisa Wrobel In InvGate
Staying on top of warranty information is vital for cost-savings and timely repairs (or replacements). Thus, periodic warranty checks emerge as a crucial practice to safeguard the value of an organization’s investments and optimize their asset’s lifespan. In this comprehensive guide, we will delve into the world of Warranty Management to go through effective methods to track, review, and maintain warranty details for different types of hardware devices.
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InvGate

What is a Configuration Item (CI)?

Aug 21, 2023 By Sophie Danby In InvGate
Configuration Items or CIs are the building blocks that make up business services. Managing them effectively is a key activity of the Configuration Management process, which looks to make sure these components are accounted for and reliable information on them is available. It lays the groundwork for trustworthy service operations. The most widespread practice to do this is by building a Configuration Management Database (CMDB) that sets out your CIs and their relationships.
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InvGate

The ABC of Warranty Management

Aug 17, 2023 By Melisa Wrobel In InvGate
Efficient Warranty Management is a critical aspect of ensuring smooth IT operations and maximizing the lifespan of assets. Handling warranties for various sets of equipment or devices demands for a systematic and well-organized approach to make sure nothing is missed or forgotten. But don’t worry, implementing InvGate Insight as your IT Asset Management tool can help you to seamlessly track and manage warranties, alerting you well in advance of expiration dates, and automating critical tasks.
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InvGate

The Ultimate Guide to Configuration Management

Aug 14, 2023 By Brian Hubbard In InvGate
Configuration Management is the practice that helps you pull all the other IT Service Management (ITSM) processes together. In the days of ITIL v2, we explained it as the foundations of ITIL – something that could be used to base all the other processes on. To do this, it provides a clear and reliable map of all the elements that operate in your IT landscape.
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How to Build a Change Management Workflow

Aug 14, 2023 By InvGate In InvGate
Change Management (or Change Enablement, depending on which ITIL version you prefer) provides a formalized way to consistently handle the changes required to improve IT services, IT and business operations and outcomes, and ultimately customer experience. Having a Change Management process has certain advantages, such as: For that reason, the smart thing to do is to have a proper workflow in place to address the three types of changes established by ITIL 4: standard changes, emergency changes, and normal changes.
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InvGate

What is Mobile Device Management (MDM)?

Aug 7, 2023 By Sophie Danby In InvGate
Mobile Device Management (MDM) can be a game changer for IT security and support process owners to manage, control, and protect their mobile device state. Over the last years, these devices not only have become central to our lives, but also to our workplace. As such, this practice should be included in your IT Asset Management (ITAM) strategy. In the following paragraphs we will explore MDM’s full scope of action, and the benefits it has for organizations that implement it.
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