Operations | Monitoring | ITSM | DevOps | Cloud

This blog is based on Haylee Millar's talk at the Symfony 2024 conference. Haley is a Product Engineer at Upsun. We utilized AI tools for transcription and to enhance the structure and clarity of the content. When faced with an aging system that needs new features, many development teams find themselves at a crossroads. Do you patch the old system and risk technical debt, or do you take the leap into microservices architecture?

For most Central IT leaders, tech debt isn't a surprise. It's the silent tax on every roadmap, every quarterly plan, every conversation about why things take so long. Modern cloud application platforms (true PaaS environments) give IT leaders a path to unwind years of accumulated complexity while simultaneously accelerating innovation. You no longer have to tolerate the tax.

Engineering teams today manage infrastructure spread across multiple clouds and tools. Whether this happened through gradual accumulation or deliberate strategy, the result is the same: complexity that slows teams down. Managing each cloud separately with different tools and workflows is a bottleneck to delivery speed, operational efficiency, and platform reliability.

Artificial intelligence is changing the way we execute our everyday operations. AI assistants are incredibly intelligent; they can write code, explain complex concepts, and answer any question you throw at them. However, they can't execute actions on their own. If you ask your AI assistant to “create a backup of my database,” it may provide you with clear instructions, run the CLI commands directly or in some cases, even trigger actions through connected agent workflows.

Vendor lock-in remains one of the most significant concerns when choosing a cloud platform. When your data becomes trapped in proprietary formats or services, migration costs skyrocket and your flexibility disappears. This challenge affects organizations of all sizes, from startups planning for growth to enterprises managing complex compliance requirements.

This blog is based on a presentation by Guillaume Moigneu at the Symfony 2024 conference. Machine learning and AI are no longer limited to Python and Node.js. PHP developers can now run AI models directly in their applications using modern tools and libraries. This guide shows you how to implement machine learning inference in PHP using ONNX and Transformers.

French and German leaders join forces in strategic partnership to bring flexibility and reliability to the European eCommerce market. After three years of successful collaboration, Shopware, the German-based European leader in open-source eCommerce, and Upsun, the French-based leading European Cloud Application Platform, are announcing a strategic partnership. Building on early success, with already 45 joint customers and growing, Shopware and Upsun are deepening their collaboration in 2026 and beyond.

Scaling your application shouldn’t feel like open-heart surgery. It should feel like flipping a switch. Watch your environment adapt in real time. Horizontal scaling. Vertical scaling. One command. Done. You do not want another war room. You want a clear way to add capacity when traffic increases, without editing and testing complex YAML files for hours or manually rolling out scripts across clusters.

If an agent only performs on a curated notebook, it is not production-ready. Real customers expect reliability across dozens of apps, strict compliance, and predictable costs. That is the daily reality for IT middle management. Recent research shows the gap between benchmark wins and real tasks.

Let’s break down why this matters, and how it can change the way you approach building and running applications. You want database power without getting bogged down in tooling and config. Most of your week should be building features, not hunting for connection strings or maintaining bespoke infra scripts. Developers tell us they just want to code and solve application problems, with minimal platform friction.