Operations | Monitoring | ITSM | DevOps | Cloud

How Secure and Healthy Are Your Custom SCOM Management Packs?

Thanks for using the NiCE Log File Management Pack. We know it’s a favorite among experts building custom SCOM Management Packs. But here’s a quick question: When was the last time someone checked your custom Management Packs for security vulnerabilities, performance bottlenecks, or health risks?

NiCE Active 365 Management Pack 4.4 for Microsoft SCOM

We’re thrilled to release NiCE Active 365 Management Pack 4.4 for Microsoft SCOM. The new 4.4 release is packed with powerful new enhancements driven by customer input and evolving needs. It especially focuses on improving monitoring capabilities for Azure-based services and ensuring compatibility with Microsoft’s evolving ecosystem.
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Atlassian Jira Monitoring on Microsoft SCOM

As part of a customer project, we developed a custom Jira Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor key performance and health metrics of Jira environments, ensuring planning and bug-tracking platforms remain available and performant. With this Use Case paper, we want to share our knowledge with the SCOM Community to highlight the possibilities of advanced monitoring on Microsoft SCOM, helping teams get better in their day-to-day tasks.

Microsoft SCOM Management Pack Housekeeping in Secured, Offline, or Air-Gapped Environments

MP Catalog Offline Toolkit by NiCE | 20min Walkthrough Struggling with Management Pack updates in restricted environments? Discover how the MP Catalog Offline Toolkit by NiCE simplifies SCOM MP management—without the need for an internet connection. Watch the 20-minute walkthrough now and see how this free tool helps your SCOM team stay compliant, efficient, and secure Download it now on GitHub – absolutely free, from the experts at NiCE.

IT Monitoring News | July '25 Edition

Welcome to the July edition of the NiCE bi-monthly IT monitoring news! As we reach the height of summer, we’re thrilled to share the latest updates, insights, and resources to help you stay ahead in IT monitoring. With new developments and recent releases, there’s plenty to discover, enhance, and get excited about. Let’s jump in!

F5 Monitoring on Microsoft SCOM

As part of a recent customer project, we developed a custom F5 Management Pack for Microsoft System Center Operations Manager (SCOM). This bespoke solution enables IT operations teams to monitor the performance, availability, and health of F5 infrastructure directly within the SCOM environment. It provides deep visibility into key metrics, helping ensure application delivery remains stable, secure, and efficient.
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MariaDB Monitoring for Enhancing Performance, Availability, and Security

As organizations increasingly rely on MariaDB for their critical applications, ensuring optimal database performance, availability, and security becomes essential. This whitepaper provides a strategic guide to mastering MariaDB monitoring, helping IT teams proactively detect and resolve issues before they impact business operations.

Atlassian Confluence Monitoring on Microsoft SCOM

As part of a customer project, we developed a custom Confluence Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor key performance and health metrics of Confluence environments, ensuring knowledge-sharing platforms remain available and performant.

NiCE DB2 Management Pack 5.40

NiCE is proud to announce the availability of the NiCE DB2 Management Pack 5.40, a new milestone in advanced monitoring and management for IBM DB2 environments. Version 5.40 introduces powerful enhancements that improve efficiency, compatibility, and ease of use: Cluster Synchronization Improvements Ensures more accurate and efficient configuration sync across clustered deployments.