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The latest News and Information on Service Center Operations Manager and related technologies.

Getting Started with NinjaOne dashboards

If you manage endpoints for a living, you'll know the problem isn't a lack of data. It's that there's too much of it, scattered across too many places. A modern IT team or MSP might be looking after thousands of devices spread across dozens of customer organizations, each generating a constant stream of alerts, patch results, antivirus events and disk warnings. NinjaOne does a great job of collecting all of that.

Our First Take on Citrix Platform Flex

On May 12, 2026, Citrix officially announced Platform Flex, a new consumption-based model for the Citrix Platform. At first glance, it looks like yet another licensing change, something Citrix customers have become fairly used to over the years. But after digging through the documentation, Platform Flex appears to be more than just another packaging exercise. The real change is that Citrix is moving toward a credit-based desktop consumption model.

Web API: your complete guide for custom integrations

Data is almost always scattered across too many tools. Usually, if you want to see it all in one place, you're stuck building messy pipelines or paying for a warehouse you don't really want. SquaredUp is a window into all those tools. It lets you see what’s happening across your entire stack in real time without moving any of the data. Think of it as a universal translator that lets your tools talk to each other so you can stop the manual digging and just see the big picture.

Getting started with Checkly dashboards

Checkly is a modern reliability platform that combines testing, monitoring and observability in one place. Its integration with Playwright and languages such as TypeScript means that developers can write tests using tools they are familiar with and then run them in Checkly. Its Monitoring as Code philosophy also means that Checkly tests can be incorporated into CI/CD pipelines.

SmartAssist and SQL Analytics - AI-powered querying

SQL Analytics has always been one of my favourite SquaredUp features. That's not just because I can use raw SQL to achieve complex data transformations. The fact that I can run SQL queries over data from all sorts of sources — not just relational databases, gives incredible power and flexibility. The great news is that SQL Analytics now ships with our AI-driven SmartAssist technology.