Introducing Epsagon's Traces Based Alerts and Metrics

July 03, 2020 We’re excited to announce a major enhancement to our platform: traces based alerts and metrics that better reveal the user experience and business performance. A trace tells the story of a transaction as it moves through multiple components of the system. A trace can show you the transaction components, and metrics tell you how the components are performing.


Announcing Status Pages

Communication is one of the hardest things to do well while responding to incidents. At FireHydrant, we’ve focused on helping people communicate well within their teams when responding to incidents, and also after the fact during post-incident reviews. But what about communicating with your customers? During an incident, your customers want to know that you’re aware of the problem and are working to mitigate or resolve it.


Kubernetes Health Alerts

When a pod is unhealthy in a Kubernetes cluster, does anyone notice? Have you ever deployed a new version of an app to Kubernetes, tried to test the new feature you added or bug you fixed and found the same behavior as before? Have you ever then double-checked your code, rerun your tests, checked a few more things, only then to realize that while the deployment got updated, the new pods never replaced the old because of some misconfiguration or other mistake?


Meet the PagerDuty Product Design Team

How do you design a product that customers love to hate? “Hey, that thing you’re responsible for is down. Oh, and people have noticed and they’re complaining about you on Twitter. OK BYEEE!” Our customers love PagerDuty (they legit tell us this). At the same time, they hate hearing from us because it means trouble.


What's New: PagerDuty Fits the Way You Work, Where You Are, and With the Tools You Love!

This month, we are excited to announce a new set of product updates and enhancements built for real time and designed to fit the way you work, where you are, and with the tools you love to use! We continue to focus on enhancing the core functionality and aesthetic of the PagerDuty mobile app to help users better manage their digital operations while on the go. We strive to go beyond harnessing digital data from any software-enabled system to transform any signal into real-time insight and action.


HIPAA-Compliant Text Messaging: Best Practices and Policies

HIPAA compliant text messaging enables healthcare providers to securely communicate with patients and other healthcare providers. To ensure HIPAA compliance, you need to use HIPAA standards to create secure electronic data transmissions (in this case, text messages). The goal is to secure transmissions that contain protected health information (PHI).