Operations | Monitoring | ITSM | DevOps | Cloud

Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

It's better to declare incidents early #incidentmanagement #sitereliabilityengineering

In this clip, Viktor Stanchev explains why it's better to declare incidents early rather than too late. Whether you’re a seasoned vet when it comes to incident response, or just getting started out, it can be easy to fall into the trap of doing too much all at once. And it just makes sense. Incident response is one of those things that doesn’t have a single, perfect formula, so teams can be left doing a little bit of everything in an effort to get it right.

Automatically update your status page when an alert is received

There are several ways to update ilert status pages. In this video, you'll learn how to do it using alert actions. We'll create a new alert action so that your status page automatically updates with a new status whenever an alert is received. Haven't tried ilert status pages yet? Get a public status page integrated with ilert alerting system for free.

Advanced Incident Management Strategies for Engineers

The business world is in constant flux, and the way we handle Incident Management (IM) needs to evolve alongside it. Incidents come in all priorities and urgencies, and while some can be addressed with any planning, others are simply unpredictable. That's why businesses can't afford to be caught off guard. The potential consequences of such incidents for businesses have never been greater. A single event can disrupt operations, damage reputations, and result in significant financial losses.

How generative AI facilitates ITOps modernization

IT teams need immediate and automatic access to machine data and institutional knowledge to move faster and make the right decisions. And they need context to identify incidents and understand how to resolve them. AIOps enables this by transforming noisy and fragmented operations data into actionable insights. This is the foundation of full-context operations. Full-context operations combines observability and other machine-generated data with historical, expert, and institutional knowledge.

Manage incidents seamlessly with the Datadog Slack integration

Modern, distributed application architectures pose particular challenges when it comes to coordinating incident management. DevOps, SREs, and security teams—often spread out across separate locations and time zones, and equipped with limited knowledge of each other’s services—must work quickly to collaboratively triage, troubleshoot, and mitigate customer impact.

Setup SSO with Azure Entra ID and OneUptime

In this informative and easy-to-follow tutorial, we walk you through the process of setting up Single Sign-On (SSO) with Azure Entra ID and OneUptime. We guide you step-by-step on how to enable SSO for an enterprise application that you’ve added to your Microsoft Entra tenant. We cover everything from signing in to the Microsoft Entra admin center as a Cloud Application Administrator, to configuring SSO in the tenant and the application.

What are some startups Solomon Hykes is rooting for?

What are some startups Solomon Hykes is rooting for? What's his most controversial opinion? Who are some community members that more people should follow? Discover the answers to these questions, and a lot more in the Incidentally Reliable Podcast with Solomon Hykes, live on all major platforms! Tune in as Solomon shares stories from the early days of Docker, Inc, the rollercoaster journey leading to 20 million active developers worldwide, the heavy crown of a tech leader and his vision to revolutionize CI/CD with Dagger today.

Grafana Incident: new tools for faster, simpler incident response

At Grafana Labs, we’re committed to helping teams dramatically improve how they manage and respond to incidents. Through Grafana Incident Response & Management (IRM), we provide tools to empower teams, streamline processes, and enhance the effectiveness of incident management strategies—and we’re constantly looking for ways to make our solution even better.