Operations | Monitoring | ITSM | DevOps | Cloud

Black Swans and Grey Rhinos - Observations on Coronavirus and IT Ops During Crisis

As the Coronavirus crisis unfolds and all of us struggle to understand its implications and to adapt, many thoughts come to mind on many different levels – personal, business related, philosophical. This event is definitely a game changer, in the near future for sure – and many say in the long run as well.

5 ways you can Empower Your Remote IT Team

The coronavirus (COVID-19) pandemic has transformed the global workforce — and your enterprise is no exception. Enterprises are increasingly allowing staff to work remotely during this difficult time. Yet, many enterprises are still learning how to use remote workforce technology to effectively engage workers in real-time. AlertOps can connect your teams, regardless of location. It several features to power your remote workforce.

Moogsoft Enterprise 8.0 Redefines the Virtual NOC

Moogsoft Enterprise consolidates visibility and control of monitoring tools to help entire IT Ops and DevOps teams reduce noise, prioritize incidents, reduce escalations and ensure uptime. Working from anywhere, users can easily find and resolve the root cause of incidents before they become outages.

Moogsoft and PagerDuty: Boosting DevOps Teams' Productivity and Incident Resolution with AIOps

Today, the customer experience drives IT on all levels. In our digitally transformed world, we do everything online — transact, interact, purchase and more. This mandates constant change and zero downtime. Ironically, as enterprises adopt IT innovations, IT environments get harder to manage and impact the productivity and agility of DevOps and SRE teams — and as a result, the customer experience suffers.

Moogsoft and Atlassian JIRA and Opsgenie: Put the Dev and Ops in DevOps!

DevOps has become the go-to-approach for IT to accelerate their ability to achieve business requirements and ensure the quality of the customer experience. Today’s economy and the customer experience drives IT across the entire stack. Our world has become digitally dependent, which mandates an ever-evolving IT environment that’s on-demand and always available.

Monitoring Micro-Transaction Payment Models with AI

As online commerce has boomed, many companies now manage a large number of revenue streams from a variety of sources including micro-transactions, single purchases, and subscription plans. Now that revenue models have become much more complex and fragmented, many companies have realized that their traditional systems simply aren’t capable of the scale and granularity required for accurate revenue monitoring.

Failover Conf Wrapup

Failover Conf was held on April 21, 2020, online. The folks at Gremlin came up with the idea of a virtual conference about reliability after many in-person conferences started being postponed or canceled due to COVID-19. The conference was a lot of fun to attend. I’ll be sharing some of my thoughts on the event and the talks I was able to catch. The videos for the talks haven’t been posted yet, but I’ll update this post with links to them when they are.

Manage Your Hybrid IT Environment Through Remote Access

OpsRamp’s Secure Remote Console enables you to launch consoles into managed devices remotely. Remote consoles let you securely log into hybrid infrastructure through a wide variety of protocols like Secure Shell (SSH), Remote Desktop Protocol (RDP), Telnet, Virtual Network Computing (VNC) and Remote Shell (RSH). OpsRamp records all actions carried out by an administrator on a device. You can use video playback recordings for audit trails, change and compliance management and training.