Operations | Monitoring | ITSM | DevOps | Cloud

It may be back-to-school month, but the glitches never went on summer vacation! Check out the glitches that occurred since our last report…

Demand forecasting is the process of predicting future demand for a company’s products or services. Understanding how many customers will want to purchase or use something is critical for acquiring inventory, planning capacity, scheduling resources, producing products and managing the supply chain. How many people should you schedule for a work shift? How many widgets should you produce this quarter? When should you build additional capacity into your systems?

What a pleasure it was to see many of our customers at our Illuminate user conference, September 11-12. We had record attendance from customers, influencers, and partners. Our time was packed with keynotes, customer presentations (35 customer breakout sessions), certifications, sharing best practices, and time networking and having fun together.

Jim Barksdale, former CEO of Netscape, once said “If we have data, let’s look at data. If all we have are opinions, let’s go with mine.” While Jim may have said this in jest, the exponential boom in data collection indicates that we increasingly prefer to rely on facts rather than conjecture when making business decisions. More data yields greater insights about customer preferences and experiences, internal processes, and security vulnerabilities — just to name a few.

Everything old is new again–that’s a universal law! In our industry, we have talked about Service Level Agreements (SLAs) for a long time. At Sumo, we are proud to continue to be the only Machine Data Analytics Platform as a Service that commits to a query performance SLA.

‍ Log file parsing is the process of analyzing log file data and breaking it down into logical syntactic components. In simple words - you’re extracting meaningful data from logs that can be measured in thousands of lines. There are multiple ways to perform log file parsing: you can write a custom parser or use parsing tools and/or software.

Massively scaling free-text search has always been the holy grail in big data. Many software firms now face the burgeoning challenge of searching through previously untapped data sources and the current trend is far surpassing the petabyte scale. Here at LogDNA we manage free-text search for thousands of customers with distinct traffic profiles across a multitude of Elasticsearch clusters.

Every log management solution out there has its own alerting feature. Alerts are a critical component of every logging tool. They can tell you whether an event is something you want to check out rather than just normal everyday activity you want to ignore. Graylog’s simplified interface is incredibly accessible to assist you with all the information you need in real-time, yet scalable enough to never compromise the level of detail provided.