Operations | Monitoring | ITSM | DevOps | Cloud

When you’re a small managed service provider (MSP), the owner is the main salesperson, primary technician, head bookkeeper, and office manager. As your company grows, you begin to delegate tasks. Often, the first task to be delegated is bookkeeping because you loathe it. Once you find a bookkeeper to handle your day-to-day accounting tasks, it becomes very tempting to hand it all over.

I made the trip up to Seattle for KubeCon North America at the end of 2018 along with a bunch of us from Sumo Logic. KubeCon is a conference that specializes in all things Kubernetes and focuses on updating the world on the state of the Kubernetes ecosystem. This year’s event was massive with 8,000 attendees, and talks given by representatives from Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure to name a few big wigs that were there.

The terms “omni-channel” and “multi-platform” may be used to describe many of the network operations or customer interactions of today’s businesses, and the administration of these operations must be wide-ranging and comprehensive to enable organizations to keep pace.

RUM and APM are two important acronyms to know if you work in software development or DevOps today. Moreover, not only is it important to be able to define RUM and APM — It’s also critical to understand the similarities and differences between each type of software monitoring process.

In many product development workflows, there are three main concerns: building, testing, and deployment. In this scenario, every change that is made to the code means something could accidentally go wrong, so to lessen the likelihood of this happening, developers assume many strategies to reduce incidents and bugs. One strategy is to adopt continuous integration tools (CI): used together with a source version software to verify if something has gone wrong for every update.

2018 was a busy and productive year in StatusHub. We received a lot of great feedback and suggestions from our customers and we would like to say thanks. Today, we want to share our most recent updates and give a sneak peek of upcoming improvements.

I have been seeing this motivational quote pop up on my social media feeds a lot lately: “There’s no elevator to success. You have to take the stairs.”  I’ll be honest, I really like the saying. As far as motivational quips go, it does the trick — after reading it I always feel like it’s time to get up and do something.

Using the right Ruby interpreter to run your programs can make all the difference. Unfortunately, it can be tough to find resources about different Ruby interpreter options, or about how to choose the right one.

This week we share news about the Azure Data Explorer plugin for Grafana, updates to the GrafanaCon LA speaker list, new functionality added to the polystat panel plugin and more.

If you work in an enterprise-scale organization, you’ve no doubt dreamt about the potential your organization would have if your teams worked together as well as the gears in a Formula 1 car. To be honest, this is what keeps Atlassians up at night too: trying to figure out how to get that optimal outcome with so many other factors and influences butting in.