Operations | Monitoring | ITSM | DevOps | Cloud

At this year’s AWS Summit in New York, agentic AI took center stage with Amazon’s launch of Bedrock AgentCore — a powerful step toward turning AI prototypes into scalable, production-ready applications. From low-code workflows to turnkey infrastructure, a new generation of tools is enabling teams of all skill levels to build, deploy, and monitor AI agents faster than ever.

SAP Customer Experience (CX) has undergone a remarkable transformation over recent years, evolving from fragmented monitoring to a scalable, automated observability powerhouse. In a recent fireside chat, Martin Norato Auer, SAP CX’s VP of Observability, shed light on the strategies, practices, and measurable impacts behind SAP’s SLA, uptime, and responsiveness achievements.

When organizations first begin deploying workloads on Kubernetes, it's common for them to start with a permissive egress traffic policy that allows any workload to reach the internet. This approach can make it easier for teams to stay agile and to get services up and running in fast-moving environments. But as your Kubernetes footprint grows, it's important to minimize public internet access on a per-workload basis to improve your organization's security posture.

In today’s digital world, how well your applications perform has a big impact on how people see your business, and how well it runs. Whether you are in finance, e-commerce, SaaS, healthcare, or media, your users expect everything to work smoothly, all the time. Even a few seconds of slow performance can lead to lost sales, lower productivity, and unhappy customers. That’s why Application Performance Monitoring (APM) is so important.

OpenLLMetry extends the industry-standard OpenTelemetry framework with features specifically for monitoring large language model (LLM) and GenAI application behavior.

There’s a new kind of thinking happening in the world. It doesn’t come with memories, emotions, or doubt. It doesn’t hesitate. It doesn’t wonder. However, it appears to be thinking. Ask it a question, and it responds in perfect grammar. Ask for help, and it gives you options. You could almost believe it understands. Almost. This is what happens when machines are trained to speak like us, but without ever needing to understand us.

Ever look at your to-do list at the end of the day and realize it’s grown longer, not shorter? We get it—there’s always more to do and never enough time. But if you’re a Sumo Logic user, reading this blog will be a win for your day because we’re giving you six ways to slash the time you spend on tasks in your platform.