Mattermost v5.32 is generally available today. The new feature release offers the following new features (see changelog for more details).
Mattermost now gives users flexibility to organize channels and direct messages into custom, collapsible sidebar categories. Users gain full personalization of their sidebar to improve productivity, reduce clutter, and focus on what matters. Upgrade to Mattermost server v5.32 (releasing February 16th) and later to access these feature enhancements on your desktop, with mobile support coming soon.
Customer experience, or CX, is essentially the overall impression customers form of your business during their various interactions in the buyer’s journey. It plays a deciding role in their likelihood of not just an immediate purchase but in their decision to remain loyal to your company and recommend you to others. For today’s tech-savvy customers, the experience that they get while doing business with your brand is just as important as the quality of your products, if not more.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn about the changing face of work in the wake of the COVID-19 pandemic and the vaccine roll out.
