Jul 2, 2018
Pleasanton, CA, USA
Apr 18, 2019   |  By OpManager
ManageEngine has added another gem to its crown, winning the Future Network Awards’ “Network Management and Monitor Vendor of the Year” award for the third time.
Apr 2, 2019   |  By Applications Manager
It’s raining accolades for ManageEngine Applications Manager, and we’re psyched! After being named a January 2019 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites, Gartner has also recognized Applications Manager as a niche player in its 2019 Magic Quadrant for Application Performance Monitoring.
Mar 29, 2019   |  By ManageEngine
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore why digital trust is a key factor for organizations today.
Mar 28, 2019   |  By Applications Manager
Application monitoring and alerting go hand-in-hand. Alerts point out critical issues in your infrastructure and help you identify and remediate components causing service degradation and disruption. To reduce the complexity involved in managing IT alerts, we’ve developed an integration between our application monitoring tool, Applications Manager, and our alert management solution, AlarmsOne.
Mar 12, 2019   |  By Desktop Central
Remote monitoring and management (RMM) is the process of tracking, monitoring, and managing endpoints for multiple clients. It is mostly used by managed service providers (MSPs) to provide IT services to organizations who outsource their IT requirements. Two of the basic solutions required to start a MSP business are an RMM tool and a professional services automation (PSA) tool. Choosing the best RMM-PSA combo is a different topic altogether that we’ll leave for another discussion.
Mar 22, 2019   |  By ManageEngine
It is no secret that right application performance monitoring strategy is the key to ensure that your business delivers steady performance 24/7. To get the best from your applications and ensure smooth end user experience, it is critical to identify where the pitfalls lie and be cognizant to all the end-to-end processes involved in your business applications.
Feb 20, 2019   |  By ManageEngine
What can analytics do for your help desk? In this e-book, we've rounded up seven key reasons why your help desk needs an analytics solution. From providing granular visibility into your data, to identifying geographical patterns and creating custom KPIs, you'll discover how analytics can augment your help desk management.
Oct 30, 2018   |  By ManageEngine
Automate compliance reporting for all major audits, including SOX, HIPAA, PCI DSS, FISMA, GLBA, and ISO 27001
Oct 1, 2018   |  By ManageEngine
This whitepaper puts down why and what are the essential parameters to monitor on an Active Directory Server
Oct 1, 2018   |  By ManageEngine
This whitepaper discuss the must-haves of network monitoring solution before you decide to choose one.
Apr 17, 2019   |  By ManageEngine
IT teams can easily get lost while addressing specific requirements of particular regulations like the GDPR, or when management shifts their focus to a new regulation. To help IT admins tasked with managing compliance obligations understand the importance of privacy compliance in today's competitive market, ManageEngine is bringing the Monopoly Man to the IT community.
Apr 17, 2019   |  By ManageEngine
Boost customer satisfaction by tracking first call resolution (FCR) rates in your help desk using Analytics Plus reports.
Apr 15, 2019   |  By ManageEngine
Request Life Cycle(RLC) lets you design the complete life cycle of a ticket visually using a simple, drag and drop canvas. Break down the life cycle of a request into various statuses and transitions, i.e., conditional actions required to move from one status to another.
Apr 11, 2019   |  By ManageEngine
ITIL 4 is the first significant update to the leading IT service management (#ITSM) framework since 2011. Drawing on extensive input from industry experts around the globe, #ITIL4 includes practical guidance on how to tailor your IT management strategy in an increasingly complex business environment.
Apr 10, 2019   |  By ManageEngine
Improve customer satisfaction by staying on top of your inactive tickets using the Last Activity Report in Analytics Plus.