Operations | Monitoring | ITSM | DevOps | Cloud

Unlocking Customer Service's Full Potential with Generative AI - Infraon

Aug 28, 2023 By Infraon In Infraon
Want to stay ahead of the competition? Discover the most effective ways to use generative ai in customer service! Welcome to our latest video of generative Artificial Intelligence (AI) and its game-changing impact on customer service interactions. As customer expectations evolve, businesses must explore innovative solutions to provide efficient, personalized, and engaging support experiences. Enter generative AI - a powerful technology that can revolutionize the way you connect with your customers!
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The Unplanned Show, Episode 10: Mitra Goswami on Generative AI

Aug 25, 2023 By PagerDuty In PagerDuty
In this episode, Mitra shares a bunch of valuable insights in how to successfully adopt generative AI, from selecting use cases that deliver value, having foundational data infrastructure in place, to having design and privacy guidelines. Grab a paper and pen and take some notes!
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observiq

When Two Worlds Collide: AI and Observability Pipelines

Aug 25, 2023 By JJ Jeffries In ObservIQ
In today's data-driven world, ensuring the stability and efficiency of software applications is not just a need but a requirement. Enter observability. But as with any evolving technology, there's always room for growth. That growth, as it stands today, is the convergence of artificial intelligence (AI) with observability pipelines. In this blog, we'll explore the idea behind this merge and its potential.
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servicenow

AI and automation: Unlocking job opportunities for Australia's economy

Aug 24, 2023 By Eric Swift In ServiceNow

As the Australian workforce braces for increased AI and automation, individuals must adapt by acquiring new skills. In doing so, Australians can expand the impact of their work, embark on more fulfilling career paths, and increase their income potential. Recent ServiceNow-commissioned research from Pearson points to major changes in the workforce—in Australia and around the world—due to the implementation of AI and other technologies.

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AI and Big Data Solutions

Aug 24, 2023 By Canonical In Canonical
Big data and artificial intelligence (AI) go hand in hand. Used for tasks like trend prediction, process automation and research, these two technologies can help organisations solve some of the toughest problems. However, the growing volume of data and increasing diversity of data sources make it difficult to use data and AI effectively and at scale.
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iOPEX

The Future of Large Language Models (LLMs) in Transforming Industries

Aug 21, 2023 By Nagarajan Chakravarthy In iOPEX

Large Language Models (LLMs) have emerged as a powerful force capable of reshaping industries across the board. From small startups to multinational corporations, organizations are actively experimenting with LLMs, recognizing their potential to disrupt the market. This blog explores the predictions from major industry leaders regarding the future of LLMs and provides insights on how businesses can leverage this technology to gain a competitive edge.

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