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The latest News and Information on Managed Service Providers and related technologies.

Cybersecurity Strategies for MSPs: Expert Advice from Chris Krebs & David MacKinnon

An in-depth keynote conversation from N-able's Empower Conference in Frisco, Texas, featuring cybersecurity experts Chris Krebs and David MacKinnon. Moderated by David Weeks, this discussion dives into the latest trends in cybersecurity, the evolving threat landscape for Managed Service Providers (MSPs), and practical advice on building resilient security strategies. Learn how to navigate ransomware threats, understand regulatory impacts, and prepare your organization for future challenges.

10 Best IT Reporting Tools for IT Teams

IT teams know how much data they need to examine server performance, network health, and user activity—it’s a constant stream. However, it can get overwhelming if you’re bombarded with information, and it may be difficult to separate the signal from the noise. This may cause a workflow that is not streamlined or problems ranging from delayed responses to missed IT issues, which can disrupt critical business processes.

Steps to Building Strategic Vendor Partnerships for Enhanced End-User Value

Vendor partnerships are the core of the MSP business model. These partnerships enable MSPs to offer vital services like data backups, cybersecurity, and cloud solutions to complement their offerings. These partnerships provide unique competitive differentiators that help MSPs stand out in a crowded market when well-managed. Strong vendor relationships are vital to achieving growth and establishing a solid brand presence.

TCP vs UDP: What's the Difference?

What do we know about TCP vs UDP? The internet, blockchain, cloud computing – no matter the field, computers are most effective when they are connected to one another. However, the process of sending data – and making sure it reaches its audience entirely whole – demands a complex interconnection of networks and nodes. Before delving into the specifics of the Transport Control Protocol (TCP) vs User Datagram Protocol (UDP) protocols, it’s important to first take a step back.

The State of M&A, and Centralized vs. Decentralized Acquisitions with Matt Takhar

Explore the reasons behind the decline in global channel M&A activity in 2023 and the increasing number of buyers compared to sellers in this conversation with Matt Takhar, Business Development Director at N-able. Takhar also delves into the factors driving M&A, such as the need for strategic fit and expansion into new markets. The conversation highlights two key models for structuring MSP acquisitions: the centralized model, where the acquired MSP is consolidated into the buyer's brand, and the decentralized model, where the acquired MSP retains its own brand but receives support from the buyer. The pros and cons of each model are discussed, along with the importance of due diligence for both buyers and sellers.

10 Best IT Asset Management Software

IT asset management (ITAM) software enables managed service providers (MSPs) and IT teams to manage IT assets efficiently and ensure they work efficiently. Assets refer to hardware such as desktops, mobile devices, printers, and servers, as well as intangible assets such as software licenses and digital data. ITAM solutions streamline the entire lifecycle of IT assets, from configuring and deploying new assets to monitoring their usage to ensuring data security when decommissioning assets.

Leveraging Google Business Listings and Reviews to Grow Your MSP

In today’s business environment, much of the success of any MSP relies heavily on their online presence and reputation. This is because the vast majority of business consumers use the internet as their first port of call to discover, research, and select service providers. In this blog, I’m going to look at the pivotal role Google Business Listings can play in this process and how getting reviews for your MSP businesses can help to foster growth and enhance credibility.

NetFlow Analyzers: Definitions, Key Features & Use Cases

Imagine your company’s network is like a busy city’s road system. Just like roads have traffic moving back and forth, your network has data packets traveling to and from destinations. But when the roads get too crowded, or a suspicious vehicle makes its way onto the highway, it can cause traffic jams and security incidents that impact the organization. That’s where NetFlow analyzers come in. In this article, we’ll break down the basics of NetFlow analyzers.

Shadow IT: A Drag On Business You Should Manage

By its very nature, shadow IT is often unseen by IT security teams. This oversight routinely risks organizations violating data privacy laws, distorting IT budgets, and being exposed to nefarious actors. In a remote work environment, shadow IT poses a new threat that must be actively managed. → Download your free Shadow IT Report.