Organizations have doubled down on remote working, digital transformation, and cloud adoption to cope with the sudden onset of a global pandemic. An S&P Global survey in March 2020 found that 41% of enterprises were already “experiencing increased strain on internal IT resources” due to the coronavirus outbreak.
OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%).
In the effort to streamline operations and enhance cost efficiencies, organizations large and small are turning to managed services providers (MSPs) to outsource key IT activities. In fact, this shift is so broad reaching that the global MSP market is expected to exceed $375 billion by 2025! Indeed, outsourcing to MSPs brings many advantages.