Waterloo, ON, Canada
Jul 9, 2019 | By Ryan Orsi
Thomas Edison once said, “Opportunity is missed by most people because it is dressed in overalls and looks like work.” That statement couldn’t be further from the truth—but there is an opportunity that MSPs are missing in the Wi-Fi market. If you think about the Wi-Fi market today, it’s an incredibly well-known and mature solution category, where most vendors offer highly similar products that provide a very similar set of capabilities.
Jun 25, 2019 | By Richard Tubb
One of the common pieces of advice I hear given to managed service providers (MSPs) is to “go narrow”—find a niche and become a specialist. This is generally sound advice. Specialization typically means your MSP faces less competition and becomes much easier to find in an otherwise crowded marketplace. But finding an area to specialize in is easier said than done. So how do you find a great niche for your MSP?
Jun 18, 2019 | By Annette Hynes
If tech support had a motto, it’d be reminiscent of Rule #4 of the Auvik Way: Even when it’s not your fault, it’s your problem. But sometimes, there are problems so bad you wouldn’t want to deal with them. We’ve rounded up 17 examples from the r/techsupportgore subreddit that are sure to send a palm to your face and a shiver down your spine: Plugging in your USB receiver with a hammer for that flush mounted look. from r/techsupportgore Good luck getting that one out.
Jun 11, 2019 | By Scott Tyson
To grow your MSP’s revenue and business performance, the best sales tool isn’t a selling platform or a ninja-rockstar-unicorn sales hire. It’s documenting and optimizing your sales process. Just like your favorite sports team follows a game plan to win, your sales team needs a playbook to close more business.
Jun 4, 2019 | By Annette Hynes
“What have you done for me lately?” It’s an honest question that doesn’t always have an easy answer. Fact is, you’re doing a lot of proactive work behind-the-scenes to prevent network disruptions and unnecessary downtime. But if you’re not heroically putting out fires in front of your clients, they might think they’re paying you for nothing.
Sep 1, 2018 | By Auvik
As a network administrator, it’s vitally important to have a detailed understanding of your topology. Whether you’re troubleshooting, building out a network expansion, or showing management how your network design protects the business, an accurate and readable map is a must.
Jul 18, 2019 | By Auvik Networks
Join Steve Petryschuk, Auvik's Director of Systems Engineering, as he steps you through the key features and benefits of Auvik's network monitoring and management system for MSPs.
Conducting a network assessment is a great way to fully understand a new client's network, and to provide tangible proof when you recommend improvements—like upgrading out-of-date infrastructure. Many steps in the assessment process can be automated, but sourcing warranty and patch information about each network device has traditionally involved MSPs looking up serial numbers one by one.
Selling cloud services is an opportunity to shift clients away from on-premises infrastructure towards a more scalable network architecture. But if you’re moving clients to the cloud, you better make sure they can always access the cloud. That means having deep visibility and control over network infrastructure so you can provide proactive service and keep clients connected. But not all network equipment or cloud solutions offer the same level of visibility.
May 30, 2019 | By Auvik Networks
Bmore IT is a managed service provider based in Gothenburg, Sweden. We're at a LAN party. In essence, everything is all about technology. It's about connecting people together, not only by our interests, but also by technology and by computers. So in essence network is everything.