Operations | Monitoring | ITSM | DevOps | Cloud

Today’s telecom, cable, and data providers constantly compete to provide the best, most reliable service to customers, while investing in the right technologies to maintain the integrity of data and enable the separation of users. Because of this, service providers often spend countless hours searching for cost-effective, yet future-proof solutions that fit their business needs. This is where DWDM comes in.

Receiving a phone call from an unfamiliar number—and deciding whether or not to answer that call—has become an increasingly pervasive problem for nearly everyone. Sophisticated robocalls and Caller ID spoofing are now a regular (albeit frustrating) part of consumers’ daily lives.

Remote and hybrid work have made Microsoft Teams a core tool in nearly all large organizations. Many business leaders and IT administrators would like to extend the value of Teams to enable users to make and receive business phone calls. This improves the productivity of their employees by keeping them connected with customers, business partners, and co-workers in the office, at home, or even on the road.

Distributed denial of service (DDoS) attacks are an ongoing issue for communications service providers, putting critical systems at risk, undercutting service level agreements, and bringing unwanted headlines. In the first half of 2022 6 million of these attacks were reported. Some metrics of DDoS attacks in 1H2022 compared to 2H2021.