Operations | Monitoring | ITSM | DevOps | Cloud

What is Automated Diagnostics? How to reduce escalations and accelerate resolution with automation

Join PagerDuty’s Jake Cohen (Senior Product Manager) with RedMonk’s Kelly Fitzpatrick for a conversation and demo on automated diagnostics, process automation, and incident response. It’s all about automation helping first responders determine if there is an issue, which domain experts (if any) should be brought in to assist, and resolving the issue as quickly as possible.

PagerDuty App for ServiceNow: Extend ITSM with Real-Time Digital Operations

Watch this demo to learn about extending your ITSM solution with Real-Time Digital Operations via the PagerDuty App for ServiceNow. You'll learn about what you will get out of the box and will see the integration in action.

Services with a Smile: Service Graph and Service Standards

Principal Product Manager Davis Godbout joined the HowTo Happy Hour to talk about the Service Graph and Service Standards features in the PagerDuty platform. Service Graph gives your teams a visual representation of the relationships among your technical and business services. Service Standards guides teams to the benefits of PagerDuty’s features like integrations and configurable incident urgency.

AppExchange Mavericks: PagerDuty Empowers Customer Service Agents to Resolve Cases Quicker

Jonathan Rende, SVP of Products at PagerDuty and AppExchange Mavericks, Salesforce MVP Barb Dietz discuss how PagerDuty is working to empower customer service agents to resolve customer-impacting issues faster. BONUS: In this video, you will get a front-row seat to PagerDuty’s product demo. See what's in the video.