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The latest News and Information on Log Management, Log Analytics and related technologies.

What Is Agentic Observability? The Complete Guide for Enterprise Engineering Teams

TL;DR Agentic observability uses AI agents to autonomously investigate incidents, identify root causes, and take action in production environments. Unlike traditional monitoring (which alerts and waits) or AIOps (which assists human analysis), agentic platforms conduct the investigation themselves. Key capabilities include autonomous incident triage, evidence-backed root cause analysis, alert noise reduction, and governed remediation.

Logz.io Webinar Recap: A Four-Step Blueprint for Faster Root Cause Analysis

Incident investigations take so long not because the fix is hard, but because finding the right fix is. Most engineers spend 20 to 60 minutes just understanding what’s wrong before they can act, not fixing anything, just trying to see the full picture. The framework that changes this has four steps: Orient, Isolate, Hypothesize, and Verify, and the order matters more than the tools.

Why Is Root Cause Analysis So Hard for IT Teams to Get Right?

In this video, learn what Root Cause Analysis (RCA) is and why it's essential for preventing recurring IT incidents instead of repeatedly fixing the same symptoms. Discover how effective RCA helps IT teams identify the real source of problems, reduce downtime, and improve operational resilience. In this video, you'll learn: Contact Us sales@motadata.com Resources Follow Us on Social Media.

Reduce CDN log costs with searchable archives

Engineering teams that manage high-volume log sources, such as content delivery network (CDN) edges, streaming platforms, and authentication systems, often have to make a difficult retention tradeoff. Indexing every event keeps logs searchable during investigations, audits, and postmortems, but it can make long-term retention expensive.

Where did all my Claude Code tokens go?

Most teams judge their AI coding agent on two things: the monthly bill and a feeling. The bill tells you what you spent and the feeling tells you whether it seems to be helping, but neither one tells you what the agent actually did. As these tools move into the critical path of how software ships, that gap is starting to matter. I wanted to replace the feeling with something I could measure and understand what shapes of work affects this bill, so I decided to run an experiment on myself.

Help Desk or Service Desk: Which Does Your Business Need?

In this video, learn the key differences between a Help Desk and a Service Desk and why choosing the right approach can significantly impact the growth and efficiency of your IT support operations. Discover when a help desk is enough, when a service desk becomes essential, and how modern IT teams can scale support effectively. In this video, you'll learn: Contact Us sales@motadata.com Resources.