Customer experience leaders face pressure from every direction. Customers want a faster, more personalized service. Employees need better context and simpler workflows. Business leaders expect measurable returns from artificial intelligence. IT teams must support all of it while protecting security, continuity, and the value of existing investments. That combination can make customer experience modernization feel like an all-or-nothing decision. In reality, many organizations do not need to start over.
Meet Russell Rosa, N-able's Chief Revenue Officer, in this open fireside chat recorded live on October 2, 2026. Russell joined N-able in July 2026 with more than 25 years of experience across global sales, technology, and channel-led growth. In this AMA-style conversation, he shares why he joined N-able, the experiences that shaped his approach to leadership, and where he sees the technology landscape heading.
Patching has become a race against time. As cyberthreats move from disclosure to exploitation faster than ever, IT and security teams need a smarter approach to vulnerability remediation. Watch this Patch Management Masterclass to learn how to build a risk-based patching strategy, streamline patch management across Windows, macOS, Linux, and third-party applications, and implement a closed-loop remediation process that verifies issues are resolved.