Operations | Monitoring | ITSM | DevOps | Cloud

Outages don't care how many zones you have. Power failures, software updates, and backbone disruptions all have one thing in common: they do not respect architecture diagrams. Redundancy only works if it is designed at the correct layer. Every team believes they are covered, and yet, when something breaks, the failure reveals that what looked like protection was only an illusion.

Gartner recognizes Last9 in their latest Cool Vendor report for unified telemetry and agentic SDK—moving teams from reactive monitoring to proactive ops. Founder at Last9. Loves building dev tools and listening to The Beatles.

Rolling out a powerful AI tool like GitHub Copilot is a big win for any engineering leader. But because it’s such a significant investment, leadership will inevitably ask if it was worth the cost. Until now, answering this was nearly impossible. While GitHub provides adoption stats, connecting that data to real-world performance metrics like cycle time or code quality has been a manual, frustrating process. We built the Cortex AI Impact Dashboard to provide a clear answer.

Building a catalog used to be a project. It meant months of tracking down owners, untangling dependencies, and manually piecing together a picture of your architecture. It was a tedious, thankless process that delayed the value of your Internal Developer Portal (IDP) before you even got started. Now, it’s a coffee break. We’re excited to introduce Magellan, our new AI-powered data engine designed to build your catalog and get your IDP live in minutes.

Here's a scenario every on-call engineer knows too well: a critical incident fires for a service you’ve never seen before. Your first ten minutes are a frantic scramble across wikis and Slack channels just to answer the most basic questions: Who owns this? What does it do? Where are the runbooks? By the time you’re oriented, the incident has escalated.

Let’s not mince words; there’s a special place in hell for the password reset ticket. It’s the most boring, most avoidable, and arguably the most expensive waste of time on your service desk. And yet, in 2025, most enterprises still treat password resets like it’s 2005. They route them through manual queues, bury IT teams, and frustrate users who just want to log back in. Even when the password reset is finally resolved, nobody comes away from the experience feeling like a winner.

Stay in the loop on key incidents with Auto-Watch and ensure data consistency at every milestone with Required Fields by Incident Type.

If you’re building high-performance systems, Golang has probably earned a spot in your stack. Its speed, lightweight concurrency, and quick compile times make it ideal for scalable APIs, microservices, and distributed systems. But those same qualities that make Go powerful can make performance monitoring tricky. Goroutines run fast and in parallel, which means a simple CPU or memory graph doesn’t always tell you what’s slowing things down.