Back in 2002 when I was a (very) junior programmer at a German enterprise software company I was lucky enough to be part of a small team that was building what you would now call a SaaS app. Up until now, the company had made all their profits by selling desktop software written in a language most people likely have never heard of: FoxPro. But instead of spending my days debugging FoxPro code, I was now green fielding JAVA web services.
Keep Your Apps Stable Using PagerDuty’s Integration With Google Firebase Crashlytics. Are you a developer tasked with keeping a mobile application stable and performing as expected? If so, you probably know that the worst tends to happen when you aren’t around to deal with it—like that time a high-impact crash happened when you were traipsing through Europe.
At PagerDuty, our mission is to connect teams to real-time opportunity and elevate work to the outcomes that matter. Nowhere is that more evident than in the work nonprofits and social enterprises do to improve the livelihoods and outcomes of others.
Today is a very proud day for PagerDuty and PagerDuty fans around the world—we rang the bell at the New York Stock Exchange to begin our first day of trading as a public company. Today, as a community, we celebrate the collective success of our users and customers and an incredible milestone few companies achieve. While our IPO is a huge milestone, our journey together is just beginning.
In today’s always-on digital world, business stakeholders and technical responders across the enterprise must understand the health of their digital services at all times so they can take action immediately when disruptions happen. Yet with operational complexity increasing by 3x per responder on average over the past three years, it’s becoming increasingly difficult for teams to make sense of data and surface meaningful insights to improve digital operations.
Today, PagerDuty is pleased to announce our long-awaited solution for making on-call life better: PagerDuty Vacations. PagerDuty Vacations is a revolutionary new approach to managing team health and incentivizing engineers to join on-call rotations. For people on an on-call rotation, life can be incredibly stressful. Being woken up in the middle of the night, interruptions during family dinners, and canceled weekend plans are just a few of the common ways that being on call can lead to burnout.
On-call shadowing is an essential practice at PagerDuty. For a new engineer, a shadowing period serves as a kinder, smoother ramp-up to going on-call, with none of the stress or responsibility for diagnosing and fixing the issue. When we configure shadowing in PagerDuty, our goal is to simulate the process and actions of going on call as precisely as we can while making sure that actions of the “Shadow User” do not affect the primary engineer who is actually on call.
We’ve heard it time and again: Digital transformation is happening across all industries and business is booming. Decades-old companies are migrating to the cloud, deploying new mobile features regularly, and adopting new technologies at dizzying rates, all in the name of increasing revenue.
Congratulations! You’ve just purchased PagerDuty, meaning you’ve decided to make an investment in your incident management process. However, in order to maximize your investment, you will need to understand all the moving pieces within PagerDuty. Today, we’ll be setting up PagerDuty for one team: the Bikini Bottom Team.
As operational complexity accelerates, our customers are realizing that it’s impossible to manage their services or innovate for their business without a mechanism to make sense of that complexity. That’s why our March product update focuses on Event Intelligence, which is all about turning chaotic monitoring data into actionable insights so that teams can work smarter and focus on the things that matter.
