Operations | Monitoring | ITSM | DevOps | Cloud

ITSM VS ITIL - Difference between ITIL & ITSM

When implementing IT management in an organization, there’s this common confusion between ITSM and ITIL. You must have asked yourself, “What is needed, ITSM or ITIL?” The confusion is justified because these two terms seem to be the same but they are actually different. In this blog, you will get to know about ITSM and ITIL; how different they are, and their relationship.

Fantastic CMDBs and How to Find Them

J.K. Rowling created a book in 2001 based off a small series of books that you may have heard of (Harry Potter, in case you didn’t get the subtle hint) called Fantastic Beasts and Where to Find Them. The book acts as a reference and guidebook for all the mythical creatures that you find in the Harry Potter world. It’s a textbook that is even referenced in the Harry Potter films as something the main characters must study.

Introducing the enrich processor for Elasticsearch ingest nodes

As part of Elasticsearch 7.5.0, a new ingest processor — named enrich processor — was released. This new processor allows ingest node to enrich documents being ingested with additional data from reference data sets. This opens up a new world of possibilities for ingest nodes.

How to Maintain Uptime During the Holidays

It’s that time of year again. Forget turkey, cranberries and pesky in-laws: it’s time to get your shopping on. For IT organizations at retailers and e-commerce companies, it’s an exciting time and also one where every detail matters. So far, predictions are robust for sales, with eMarketer forecasting that this will be the first-ever trillion-dollar holiday season in the United States. U.S.