Operations | Monitoring | ITSM | DevOps | Cloud

How AI-Driven Automation Solves Patch Management Silos

"We see 10,000 critical vulnerabilities!" "We patched everything last week!" This conversation happens in enterprise IT departments every single day. Security teams present dashboards filled with red alerts. IT teams show deployment reports at 98% success. Both teams are looking at real data. Both are absolutely correct. And both are totally blind to what's actually happening across the endpoint environment. This isn't a people problem — your teams aren't incompetent.

AI Didn't Kill the SDLC. It Made It Harder to See

Whilst AI has compressed the visible stages of software delivery; requirements, validation, review and release discipline have not disappeared. They have been pushed into automation, runtime and governance. The real risk is not that the lifecycle is dead, but that organisations start acting as if accountability died with it.

90% AI Adoption. Still Failing. DORA Explains Why.

AI adoption is nearly universal. So why are most teams still struggling? In this session from GitKon, Nathen Harvey, head of DORA at Google Cloud, shares findings from the 2025 DORA State of AI-Assisted Software Development report, drawing on data from nearly 5,000 developers worldwide. The answer isn't more AI. It's what surrounds it.

Understand session replays faster with AI summaries and smart chapters

Datadog Session Replay gives teams a video-like view of what real users experienced in their applications. Engineers rely on replays to connect errors and slowdowns to actual user behavior, while product managers use them to understand friction and improve critical flows. But finding the right replay and the right moment often means manually scanning long sessions without knowing whether they contain relevant signals.

How Implementing Medical AI Scribe Transforms Patient Care

Medical AI scribes are dramatically changing the landscape of healthcare delivery by reducing the administrative burden on clinicians and improving patient interactions. Recent studies suggest that AI scribes can decrease the time physicians spend on documentation by up to 50%, allowing more time for patient care. This technology not only enhances the quality of interactions between doctors and patients but also improves diagnostic accuracy. Below, we explore how AI-powered scribes are playing a pivotal role in modern healthcare environments.

From Reactive to Proactive: AI-Driven Automation for Shopify Infrastructure Monitoring

Operations teams manage Shopify infrastructure with their eyes half-open most days. You're monitoring system health across multiple layers, responding to alerts when they fire, and hoping you catch problems before customers notice. The whole setup is reactive by design. Something breaks. You get paged. You investigate. You fix it. But here's what most ops leaders don't realize: your Shopify operation generates enough signals to predict problems hours (sometimes days) before they actually occur. The data's there. You're just not analyzing it at the right scale or speed.

Reality Bytes Is BACK: ft. Marc Petter on the Future of IT Jobs

Reality Bytes is back—and this time, we’re diving straight into the future of IT jobs. Tom, Oriana, and Dina are joined by Marc Petter (Senior Product Manager, Nexthink) to explore how AI is reshaping roles, workflows, and career paths. From automating repetitive tasks to the rise of AI agents handling entire processes, the conversation tackles what’s changing, what still requires a human touch, and how IT professionals can stay ahead. They unpack the difference between what can vs. should be automated, and what the new IT career ladder might look like in an AI-driven world.