Operations | Monitoring | ITSM | DevOps | Cloud

Enhancing our API for better agentic consumption

AI coding agents like Claude Code and Codex are becoming a real part of developer workflows. They don't just write code, they call APIs, interpret responses, and take action based on what they find. That means the quality of your API responses directly affects how useful an agent can be. We've shipped a series of improvements to the Oh Dear API with this in mind. Every change helps humans too, but we specifically optimized for how agents consume and reason about data.

Transform ticket hell into smooth operations #ITSM #AI

Infraon ITSM uses advanced "ai" capabilities to manage operational noise, significantly boosting "business efficiency". It features a robust "ticketing system" and "sla" management for prompt resolutions, alongside self-service portals and a comprehensive "knowledge base" to enhance the "service desk" experience.

How Much Does It Cost To Keep Up With The AI Joneses?

I’ve been an engineering leader for over a decade, and I’ve spent most of those years in private Slack groups with other engineering leaders, comparing strategies and kvetching about Kubernetes. Of the hundreds of threads I’ve taken part in, the one that got the most engagement the fastest was a recent one around AI adoption. “Where are you on this continuum?”, it read. “A. You don’t really care how people use AI; B. You push people to use AI; or C.

Winning in the AI Era: How Top Teams are Driving Their Velocity Gains with Alloy & Chime

While most teams struggle with the complexity of AI-generated code, Alloy and Chime have built internal cultures and processes that enable them to scale their development while maintaining quality. Join CircleCI’s CTO, Rob Zuber, in conversation with Maciej Makowski, Senior Software Developer at Chime, and Sunny Singh, Senior Software Engineer at Alloy, as they explore the dynamics that set their teams apart. They'll talk through the culture and delivery practices that actually moved the needle.

Investors Balance Growth Potential and Structural Risks in Apple Ecosystem

The smartphones, smart devices, and ecosystem services market remains under pressure due to technological limitations and ongoing structural changes at companies such as Apple. Despite a 4% decline in smartphone sales in China during the first two months of 2026, the company managed to increase iPhone sales by 23%, driven by seasonal discounts and subsidies on the base iPhone 17 model.

How to Translate YouTube Videos: Tools and Best Practices

Most creators don't think about translation until they open their analytics one day and see traffic coming in from Brazil, Germany, or Japan. And they just sit there staring at it like, wait, people actually want to watch this? In a different language? That's usually the moment it all clicks. The good news is that tools built to translate YouTube video content have gotten genuinely good. Not impressive for a computer good. Actually, it's good. Dubbed audio that sounds natural, lip sync that holds up, and a workflow that doesn't require a team or a big budget to pull off.
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AlmaIQ brings unparalleled level of efficiency and effectiveness for IT teams using Collective IQ

AlmaIQ, the intelligent self-service agent for employees just received an incredible boost that expands its role to uniquely help IT teams. Interacting with users through Microsoft Teams, AlmaIQ answers questions about devices and internal processes in natural language. Whereas that intelligence simplified employees lives on the job, it now enables IT teams to interact with Collective IQ at the level of departments, groups, and collections of devices to spot patterns and trends. The overall result: vastly more productive operations and satisfied employees.

Checkly and the Agentic Software Layer

November 24th, the Opus 4.5 release turned around the entire tech industry. This was the moment when agents became capable. Capable enough to write solid staff-level code. Capable enough to reason about alerts, investigate root causes much faster than most engineers, and set up the reliability layer faster. For me, this feels like an iPhone moment on steroids; the adoption of AI is accelerating much faster than any adoption curve I’ve seen over the past few decades.