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By Gaurang Ganatra
While individual blue screen errors are frustrating, the recent global system crashes caused by a CrowdStrike update incompatible with Microsoft Windows have wreaked havoc across entire industries since early Friday morning. Companies ranging from the airlines, media, and banking industries have been facing significant disruptions, with thousands of customer-facing devices experiencing blue screens and causing widespread travel delays and chaos.
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By Dave Wagner
It is summer in the northern hemisphere and Nexthink has turned up the heat on all things Application Experience. This summer we have released a series of significant enhancements to Application Experience, making it the go-to choice of every IT team that wants to proactively manage and optimize their employees' experience using any application.
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By Ella Drimer
At Cox Enterprises, employee experience has a direct connection to productivity. Technology errors, hiccups, and poor performance aren’t just frustrating, they can cause employees to disengage from their top priority work, slowing down crucial business projects. These problems impact employee satisfaction, retention, and turnover, creating reputational and financial risks that can hinder long-term success.
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By Dave Wagner
Continuously building upon the industry-leading Nexthink DEX Score and Experience Central, we are pleased to announce an extensive set of new, high-value features to amplify Senior IT Leader’s ability to manage all aspects of their employees' digital experience proactively and strategically. Building upon the capabilities described in Strategic DEX Management earlier this summer, the following capabilities have been added.
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By Megan Brake
At Keysight Technologies, engineers are the core of the business. These engineers place high demand on their technology, to support the high demands of their work. If engineers are bogged down by technical issues, that has a direct impact on product development and business outlook – creating an imperative for IT at Keysight Technologies to provide a seamless digital workplace.
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By Paul Gentile
With the newest addition to our Nexthink product suite, Nexthink will now be able to solve every application challenge that employees face by enabling organizations to maximize digital employee experiences one step further—inside the app.
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By Megan Brake
Today, Artificial Intelligence (AI) is at the top of every technology leader’s mind. What technologies should you incorporate? Who should you partner with to get the most out of AI investments? How best to implement AI within the workplace? To answer these questions, we first need a better understanding of how we got here.
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By Dave Wagner
With Nexthink Workplace Experience (built on the Nexthink Infinity platform) we introduced a next-generation DEX score (V3) along with an all-new product – Nexthink Experience Central – to deliver the strategic guidance Senior IT Leaders require to successfully enable and advance their company’s DEX strategy.
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By Ella Drimer
We’ve had a fantastic month celebrating 20 years of Nexthink and taking time to reflect on the people, products, and innovations that have shaped the company. Today, Nexthink is a category creator, an industry defining brand reshaping how IT teams manage the digital workplace. But that wasn’t always the case. Let's take a moment to recap some of our favourite content from the month celebrating the last 20 years of Nexthink.
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By Radhika Mukesh
Today’s evolving technology makes it imperative for you to refresh or update organization’s hardware and software. This will decrease downtime, prevent crashes while increasing employee productivity. Nexthink combines employee usage, sentiment and performance data to help you make informed hardware refresh decisions that fit the needs of your employees and the business overall. Let's see how Nexthink performs a usage based intelligent hardware refresh.
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By Nexthink
Deliver end-to-end application success with Nexthink Adopt including in-app guidance, training, and AI-driven insights.
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By Nexthink
From robust analytics to proactive IT support, Nexthink's journey has been all about empowering organizations to enhance their workplace technology and digital employee experience. Our latest innovations bring even more insights and automation, ensuring your team stays productive and engaged.
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By Nexthink
Let's take a look at key moments from Nexthink's 20 year history. From new product launches to new headquarters, Nexthink has had quite the journey and we can't wait to see what fills the pages in the next 20 years.
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By Nexthink
Data is useless unless you have an efficient was to query it. That's why Nexthink has developed our own scalable NQL. Learn more from Sam Gantner, Chief Product Officer & Gorica Tapandjieva, Senior Product Manager.
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By Nexthink
Learn how Workplace Experience – powered by Nexthink Infinity delivers unparalleled visibility across all environments so you can see, diagnose, and fix digital workplace issues to continuously optimize productivity and cost in a fast-changing IT landscape. With Workplace Experience, you can lower MTTR and drive digital transformation while reducing cost, saving time, improving sustainability, increasing employee productivity and more.
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By Nexthink
The world’s leading digital employee experience podcast takes over Experience Everywhere for a special live recording to talk AI, automation, and advanced IT innovation with some very fantastic (and surprise) guests.
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By Nexthink
Tim and Tom hosted a very special DEX Show episode LIVE at an incredible, standing-room-only Experience Everywhere event in London. They were joined for the occasion by two amazing guests - Darren Wright (Vice President, Information Technology, Honeywell) and former F1 driver and entreupreneur Robert Doornbos. It was an amazing conversation in front of a huge crowd – touching upon data, Formula 1, adaptation, technolgy, employee engagement and much more.
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By Nexthink
Why is that IT innovation is often synonymous with employee disruption? It seems like you cannot make any improvements without interrupting employees and taking time away from their workday. We think-no, we know-there's a better way to innovate and improve the delivery of new applications & IT services. These 10 success stories from our customers in the IT Innovation Without Disruption eBook show you that there's a better way forward.
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By Nexthink
You will receive an email shortly containing the asset. Supporting a work-from-anywhere (WFA) model can be especially tricky for IT and at times, down right counterproductive for employees. Get practical advice that has been tested by 1,000s of Nexthink customers. Learn how your IT team can deliver a powerful Digital Employee Experience to your distributed workforce in these 12 simple steps.
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By Nexthink
The pace is accelerating. Analysts predict that the traditional IT monitoring tooling landscape will be unrecognizable in 5 years. Drastic changes are occurring that are challenging traditional monitoring tool and are forcing IT teams to reevaluate their approach.
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By Nexthink
The underlying trend of M&A activity is upwards, meaning more downward pressure on IT to execute IT integration strategies. The key to success is ensuring IT has the right data to make informed decisions.
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By Nexthink
Outside work, your employees lead connected lives. The apps and devices enhancing their leisure time have set a new benchmark for workplace IT performance, and it's high. Meeting these expectations results in increased employee satisfaction and far better productivity through a more connected workforce. When employees are satisfied with their working environment the business enjoys an 81% increase in happy clients.
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By Nexthink
The very essence of IT is all about innovation - finding ways to do things better, faster and more efficiently. When incidents are out of sight and out of mind, IT has the opportunity to refocus on its core mission and become a strategic business enabler - lighting sparks of innovation instead of putting out fires.
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By Nexthink
Top companies focusing on employee experience tend to have four times the average profit and more than twice the average revenue. Companies who fail to understand the individual digital needs of their employees are squandering opportunities to have a more engaged, energized and productive workforce.
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By Nexthink
Bringing new technology and tools into organizations increases productivity and is critical for achieving digital transformation. But according to a study by MIT Sloan Management Review and Capgemini Consulting, 63% of managers believe that the pace of technological change in their workplaces is too slow, primarily due to "lack of urgency" and poor communication about the strategic benefits of new tools. Increasingly, savvy managers are realizing that the key to realizing the full potential of IT investments lies in their users fully adopting and embracing it.
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By Nexthink
Learn everything you need to know about how to create the ultimate digital employee experience in this free guide.
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By Nexthink
Move beyond standard data consolidation to a more pro-active approach with the Nexthink-ServiceNow CMDB Connector.
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Nexthink is a global leader in digital employee experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.
Put your employees at the heart of IT. Gain real-time visibility into the workplace, fix IT problems automatically and best of all, delight your employees.
Why Nexthink:
- Improve quality of IT services for end-users: Win the favor of your employees by helping them win back the 22 minutes a day they lose on IT issues. Nexthink helps proactively prevent the creation of incidents and reduces the MTTR for open incidents while providing deep insight into the end-user experience.
- Empower digital workplace transformation: Change is a constant in the enterprise. With Nexthink, IT can seamlessly handle change management and deliver migration projects smoothly with complete span of control and visibility.
- Ensure endpoint security and compliance: Your bedrock in the age of disruption: Safeguard compliance and security to minimize risk exposure. Nexthink ensures compliance and fixes security threats automatically, anytime and all the time.
Transform the IT experience of your employees, transform your business.