Feb 4, 2019
Lausanne, Switzerland
Apr 18, 2019   |  By Gavrilo Bozovic
Think you’re getting the right employee feedback on digital workplace experience? Think again! In today’s digital age, we are bombarded by an incredible amount of inquiries of all sorts, from NPS surveys on websites to QR codes at store checkouts and, not to mention, countless emails.
Apr 16, 2019   |  By Heather Moses
In the traditional enterprise architecture, IT departments are far removed from employees and often even viewed as a secluded area of the business. Sure, IT would come help you relatively quickly if your computer wasn’t working or an application kept crashing, but for the most part, the IT employees kept to themselves, working hard to keep the network up and running and ready to put out the occasional fire when called upon.
Apr 3, 2019   |  By Nexthink
The number of tools for IT Ops professionals to choose from is overwhelming. For this reason, we created the periodic table for IT Ops tools to better define, organize, and explain the IT Ops tooling landscape. It is our hope that it will help IT professionals find, explore, and choose tools for their future IT Ops stack.
Mar 28, 2019   |  By Vincent Bieri
The term “digital transformation” has emerged as a veritable buzzword over the past few years, with more and more companies leveraging new technologies to fundamentally shift how they do business and how their employees accomplish daily tasks. According to the International Data Corporation (IDC), by 2022, enterprises will spend almost $2 trillion annually on digital transformation agendas.
Mar 19, 2019   |  By Samuele Gantner
We’ve talked to a lot of people about their company’s digital employee experience the past few years – from C-suite executives and board members looking to make sure they’re doing what they can to make work lives better and retain staff, to the actual CIOs and IT managers tasked with changing and improving their employees’ workplace experience. We’ve even heard from employees on the front lines every day about what works and what doesn’t at their companies.
Feb 4, 2019   |  By Nexthink
The underlying trend of M&A activity is upwards, meaning more downward pressure on IT to execute IT integration strategies. The key to success is ensuring IT has the right data to make informed decisions.
Feb 4, 2019   |  By Nexthink
Outside work, your employees lead connected lives. The apps and devices enhancing their leisure time have set a new benchmark for workplace IT performance, and it’s high. Meeting these expectations results in increased employee satisfaction and far better productivity through a more connected workforce. When employees are satisfied with their working environment the business enjoys an 81% increase in happy clients.
Feb 1, 2019   |  By Nexthink
The very essence of IT is all about innovation – finding ways to do things better, faster and more efficiently. When incidents are out of sight and out of mind, IT has the opportunity to refocus on its core mission and become a strategic business enabler – lighting sparks of innovation instead of putting out fires.
Feb 1, 2019   |  By Nexthink
Top companies focusing on employee experience tend to have four times the average profit and more than twice the average revenue. Companies who fail to understand the individual digital needs of their employees are squandering opportunities to have a more engaged, energized and productive workforce.
Jan 1, 2019   |  By Nexthink
Bringing new technology and tools into organizations increases productivity and is critical for achieving digital transformation. But according to a study by MIT Sloan Management Review and Capgemini Consulting, 63% of managers believe that the pace of technological change in their workplaces is too slow, primarily due to “lack of urgency” and poor communication about the strategic benefits of new tools. Increasingly, savvy managers are realizing that the key to realizing the full potential of IT investments lies in their users fully adopting and embracing it.
Apr 11, 2019   |  By Nexthink
The fast and easy way to measure, manage, and act on digital employee experience.
Apr 8, 2019   |  By Nexthink
The fast and easy way to measure, manage, and act on digital employee experience.
Mar 21, 2019   |  By Nexthink
Webinar featuring Forrester analyst, Dave Johnson, to discover how putting the right metrics in place can underpin a step by step roadmap for improvement.
Mar 19, 2019   |  By Nexthink
Learn how leading enterprises are finally delivering on the promise of less incidents, less cost and faster resolution with proactive IT.
Mar 18, 2019   |  By Nexthink
Discover how Nexthink's Digital Experience Score (DXS) can help solve your users' logon time issues.