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(Tech Talk) Shipping with Context Knowledge Graphs as the Backbone of AI-First Software Delivery

Knowledge graphs are essential to solving the context bottleneck in AI-First software delivery, which occurs because workflows, policies, and dependencies are siloed and invisible to AI agents. In this Tech Talk, Prateek Mittal ((Product Director of AI Core and Data Platform at Harness)) discusses the key concepts: Knowledge Graphs vs. Observability: Observability tells you "what is happening," while knowledge graphs tell you "what does that mean" by modeling structured relationships. They work together to link live signals to affected services or SLAs.

Top 9 Observability Tools for AI-Assisted Development & Deployment

AI-assisted development is rapidly becoming the default way software is built. Code generation, AI copilots, agentic pull requests, and automated refactoring are now embedded directly into engineering workflows. While this shift dramatically increases delivery speed, it also introduces a new operational reality: production systems are changing faster than humans can fully reason about them. This is where observability becomes mission-critical.

What AI Has Never Seen: The Context Gap in Code Generation

Your AI coding assistant has read the entire internet. It knows every programming language, every framework, every best practice documented in Stack Overflow answers and GitHub repositories. It can generate a REST API handler in seconds that looks perfect with clean code, proper error handling, following all the patterns. But here’s what it’s never seen: your production traffic. Data from a real API request. Someone filling out a form with messed up or incomplete data.

Scalable AI governance: why your policy needs a platform, not just a PDF

Most IT teams don’t lack AI policies. They lack policies that survive a Git push. In many organizations, AI governance is a paper tiger. There are comprehensive documents outlining data usage, approved models, and risk management. On an auditor's desk, these policies look complete. But inside the workflow, the reality is different. AI tools are being embedded directly into IDEs, CI pipelines, and internal automation scripts.

What mid-market IT teams wish they knew before deploying AI agents

AI agents are quickly shifting from experimentation into day-to-day operations. That shift is showing up in the data. McKinsey’s latest State of AI research highlights both broader AI use and the growing focus on “agentic AI,” even as many organizations still struggle to scale safely. For mid-market IT teams, agents can feel like the unlock: automate repetitive workflows, reduce backlog pressure, and deliver more output without expanding headcount.

AI Agent Governance: How to Keep Agentic ITOps Workflows Safe

The future of ITOps automation is better control over what AI agents can see, share, and do. AI automation in ITOps is expected to resolve incidents, reduce operational load, and operate with limited human involvement. Those outcomes depend on systems that can take action, not just surface insight. Agentic AI enables that shift. AI agents can correlate signals across tools, update tickets, trigger remediation, and coordinate workflows without waiting for instruction.

Building Trust in the Machine: A Guide to Architecting Agentic AI for SRE

The promise of Artificial Intelligence in Site Reliability Engineering (SRE) is seductive: an autonomous system that never sleeps, instantly detects anomalies, and fixes broken infrastructure while humans focus on high-value work. However, the gap between a demo-ready chatbot and a production-grade Autonomous AI SRE is vast. In complex, noisy environments like Kubernetes, a “naive” implementation of Large Language Models (LLMs) is not just ineffective, it can be dangerous.

AI Tags: Why Cloud Tagging Breaks Down For AI Workloads (And What To Use Instead)

Tags have long been the backbone of cloud cost visibility and governance. They help teams understand who owns what, where spend comes from, and how infrastructure maps back to the value the business delivers. However, AI workloads have altered that model, and exposed the limitations of traditional AI tags in the process. In fact, many of the most expensive AI operations don’t run on taggable cloud resources at all.

AI meets SQL Server 2025 on Ubuntu

Since 2016, when Microsoft announced its intention to make Linux a first class citizen in its ecosystem, Canonical and Microsoft have been working hand in hand to make that vision a reality. Ubuntu was among the first distributions to support the preview of SQL Server on Linux. Ubuntu was the first distribution offered in the launch of Windows Subsystem for Linux (WSL), and it remains the default to this day. Ubuntu was also the first Linux distribution to support Azure’s Confidential VMs.