Operations | Monitoring | ITSM | DevOps | Cloud

We are simplifying our pricing plans to provide you, our customers, with more value and to help you more easily choose the right package for your team and organization. Whether your team is just getting started with on-call or you’re ready to take a more proactive approach to digital operations, PagerDuty has a plan that is right for you. Read on to learn more about our new plan options, find out what’s best for your team’s needs, and see how PagerDuty can grow with you.

Even before the COVID-19 pandemic, increasingly complex and often distributed technology environments posed a challenge for software-driven enterprises. Now, the global health catastrophe has accelerated digital transformation timelines and forced a complete shift to digital interactions between enterprises and customers, as well as internally between teams and coworkers. What IT professionals have accomplished in the past 6 months is nothing short of astounding.

xMatters provides flexible, smart tools for incident response and management. With configurable workflows that bring together data from sources like Github, Jenkins, and Zendesk, you can automate crucial tasks and send enriched notifications to streamline team communications.

This is the second in a two-part blog series about AIOps where I sit down with Julian Dunn, Director of Product Marketing at PagerDuty, to level-set on the hot DevOps topic. The first post discussed whether AIOps was just marketing fluff and whether ITOps actually has an AIOps problem. Let’s continue…

Our September update provides you with self-service API key management from the SIGNL4 web portal. Finally, you can fully exploit our comprehensive REST API. We also improved management of outbound webhook which can update your systems with any information on Signl handling. It is now possible to manage API keys for the SIGNL4 API in the SIGNL4 account portal. Click on the “Developer” menu item to manage API keys. Keys issued here can then be used to call SIGNL4 REST API functions.

As IT leaders, we are facing an era of unprecedented events. Not only are IT teams still adapting to working and living from home — with many companies now announcing their support for a remote workforce indefinitely — but they’re also facing a novel combination of heightened external pressures from family, friends and colleagues.

Splunk Phantom is a security orchestration, automation and response (SOAR) technology that lets customers automate repetitive security tasks, accelerate alert triage, and improve SOC efficiency. Case management features are also built into Phantom, including “workbooks,” that allow you to codify your security standard operating procedures into reusable templates.

Do you know this situation? You are on-call and in the middle of the night you get a phone call. Loud enough to wake you up. Loud enough to wake your wife up, as well. You stand up and check your emails to see what the problem is. OK, you got it. Then you log on to the console of your monitoring tool and – green. Green? False alert? Why did you get the call then? After double-checking, still a bit sleepy, you recognize that the problem has been recovered automatically.

AppSignal now supports the next API version of PagerDuty. 🎉 One of our devs was on support rotation the other day, and a customer asked whether we could add support for the next API version of PagerDuty. We won’t tell you who it was, but this developer typically answers questions by solving things as quickly as he can. So, two days later, boom! The improved integration for Pagerduty went live.

Today, we are excited to announce PagerTree has added 3 new chatbot services including Mattermost, Microsoft Teams and Google Hangouts Chat (this is in addition to our core Slack notification channel). Chatbots are available on all pricing tiers free of charge! :) If you don’t already have an account, sign up for a free-trial now. Our chatbots are will post alert details to a “channel” of your choice.