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almaden ai

Almaden, Inc. Announces General Availability of CIQ Cloud, an Operational Visibility Platform for MSPs and IT Teams

Sep 9, 2026 By Almaden AI In Almaden AI
Almaden, Inc. today announced the general availability of CIQ Cloud, its Operational Visibility platform designed to help Managed Service Providers (MSPs) and internal IT teams monitor, understand, govern and optimize increasingly complex cloud and SaaS environments. Modern organizations rely on Microsoft 365, Google Workspace, cloud infrastructure, SaaS applications, identity services, security platforms, DNS and a rapidly growing range of AI technologies.
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motadata

MSP Ticketing System: How to Evaluate and Choose the Right Platform

Sep 9, 2026 By Ramya Shah In Motadata
Most managed service providers do not replace their ticketing tool because ticket volume got too high. They replace it because a client asked for a report the tool could not produce. That moment usually arrives between the third and tenth client. The shared inbox and the general help desk that carried you this far stop holding the accounts apart. Per-client reporting is usually the first thing to give way. An MSP ticketing system takes support requests from every client you serve.
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c1

Why Campus Network Transformation is a Strategic Advantage

Sep 3, 2026 By Perry Heliger In C1
For years, the campus network was largely invisible. Students expected to connect to Wi-Fi before class. Faculty logged into learning management systems without thinking about the infrastructure supporting them. Researchers transferred data, administrators processed financial aid, and campus operations continued uninterrupted because the network quietly did its job. When it worked, nobody noticed. When it didn't, IT received a flood of help desk tickets. That dynamic has fundamentally changed.
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Outrun the Threat Window: AI-accelerated Vulnerability and Patch Management

Sep 2, 2026 By N-able In N-able
The gap between vulnerability disclosure and active exploitation is shrinking—often from weeks to mere hours. Traditional patching cycles no longer cut it. In this session, discover how AI-accelerated solutions can help you: Identify exposed assets faster Prioritize vulnerabilities by real-world risk Remediate across Windows, macOS, Linux, and hundreds of apps Verify success with a connected workflow Learn how our approach, powered by AI-driven insights and automation, can help you close the gap before attackers strike. Watch now and take control of your patch management.
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