Almaden AI

Menlo Park, CA, USA
2021
  |  By Almaden AI
AlmaAI®, the family name for the AI features within the Almaden Collective IQ® Business Edition, represents a sophisticated approach to problem analysis and resolution. Driven by cutting-edge technology, such as generative AI, AlmaAI harnesses the power of computer intelligence to detect issue patterns and suggest recommendations for correction. It also helps organize IT priorities to address reported and unreported problems, as well as anticipate needs.
  |  By Almaden AI
Almaden, Inc. proudly introduces a transformative upgrade to its flagship product, Collective IQ®. Harnessing the power of Generative AI, these enhancements are designed to significantly elevate Helpdesk effectiveness and efficiency to enable maximum employee productivity and satisfaction using their digital devices and services.
  |  By Almaden AI
In the ever-evolving landscape of digital employee experience (DEX), staying ahead of the curve is not just a competitive advantage but a necessity. Almaden, a pioneer in DEX solutions, is thrilled to announce its exciting new Managed Service Provider (MSP) partnership with Selbetti, a leading player in the managed IT services industry. This strategic alliance is set to reshape the DEX landscape, enhancing the way businesses empower their workforce.
  |  By Almaden AI
In the continuous pulse of digital change, offering an agile and effective employee experience is no longer a goal - now it is the rule. After all, today's competitive marketplace is like a battlefield. It is needed something that catalyzes productivity, saves effort and, above all, satisfies those who make it all happen. This is where the Digital Employee Experience (DEX) comes in, a key that is not just technical, but as a force that amplifies performance, whether in the office or remotely. This is not a superficial concept, but a lever in the hands of leaders who want to transform.
  |  By Almaden AI
In today's dynamic world of technology and innovation, building products that resonate with customers and stand the test of time is no easy feat. At Almaden, we've cultivated a unique, Customer-Centric Product Design, approach to product development that prioritizes the customer's perspective over mere technological prowess. In this blog post, we'll delve into the core principles that drive our product development process, emphasizing the importance of understanding objectives, agile methodologies, and the modern tools we use to bring our ideas to life.
  |  By Almaden AI
It is with great pride that we received the news that Almaden has been included in the Gartner Market Guide for DEX Tools 2023! If you are a Gartner subscriber the direct link to the research document is: Market Guide for DEX Tools.
  |  By Almaden AI
Almaden, Inc's IT Asset Management (ITAM) product, SmartCenter™, now takes advantage of tight integration with Almaden's Collective IQ® (CIQ®) solution, focused on Digital Experience Management. A hallmark of SmartCenter™ is its ability to collect, clearly present, and comprehensively manage device and software details pertaining to a company's IT assets. It helps IT to track assets and their effective usage, plan budgets, troubleshoot employee issues, and more. The intent is to create a smoothly functioning, cost-effective digital environment.
  |  By Almaden AI
In this article, we delve into the extraordinary world of Generative AI and its profound impact on IT departments. As technology evolves at an unprecedented pace, IT professionals face the tremendous challenge of keeping up with complex systems and demanding tasks. However, with AI by their side, IT teams can unlock a realm of possibilities, empowering them to optimize performance and streamline operations. Join us as we explore the potential of Generative AI, uncovering its ability to revolutionize IT departments and ultimately, unleash unprecedented levels of productivity and efficiency.
  |  By Almaden AI
Almaden has launched a dedicated product documentation and knowledgebase site at docs.almaden.app. This new site will enable our customers and partners to quickly and easily search for topics, and review documents and articles. Documentation is segmented by product and you can quickly jump to a Product, or Topic within a product, by clicking on the heading. At the moment we have product documentation for SmartCenter™ and Collective IQ®.
  |  By Almaden AI
In this article, we explore the critical role Software Asset Management plays in cybersecurity preparedness. As the threat landscape continues to evolve and malicious actors become more adept at exploiting vulnerabilities, it is essential to take a proactive approach to protect your business and its valuable assets. Our experts delve into the benefits of implementing software asset management strategies, the risks associated with neglecting it, and what you can do to optimize your cybersecurity preparedness.
  |  By Almaden AI
Collective IQ is a Digital Employee Experience (DEX) solution that applies machine learning and artificial intelligence to understand the journey of local and remote users interacting with their devices and applications, generating visibility and insights for troubleshooting through continuous learning.
  |  By Almaden AI
Almaden’s IT asset management (ITAM) technology positions IT as an important business agent within companies. Collective IQ® delivers visibility and management of IT assets, investment optimization, operational efficiency, and compliance. Collective IQ® is cloud-based and does not require infrastructure investment. Collective IQ® is simple to install and operate, providing immediate business benefits.
  |  By Almaden AI
Almaden Collective IQ® demonstration of Alma Analysis.
  |  By Almaden AI
Collective IQ® Business Edition incorporates Alma Analysis, enabling IT organizations to select specific devices, detect patterns, and receive intelligent suggestions for incident resolution. By leveraging Generative AI algorithms, Collective IQ® delivers actionable insights to enhance system performance and ensure a seamless digital employee experience.
  |  By Almaden AI
With increasing digital transformation and remote work, poor IT user experience has a direct impact on customer satisfaction, employee productivity, and morale.Almaden helps IT teams deliver an optimal digital employee experience, in the office and remote, by analyzing quantitative systems data and user sentiments, and resolving issues through continuous learning and automation. Almaden Collective IQ DEX (CIQ®) and CIQ® SmartCenter remove obstacles that impact employee results and creativity.
  |  By Almaden AI
Collective IQ is a Digital Employee Experience (DEX) solution that applies machine learning and artificial intelligence to understand the journey of local and remote users interacting with their devices and applications, generating visibility and insights for troubleshooting through continuous learning.
  |  By Almaden AI
Collective IQ Digital Employee Experience - Introduction - Almaden - Reimagined Digital Experience.
  |  By Almaden AI
(DEMO 2/6) Automatos Almaden SmartCenter ITAM - Remote Management SmartCenter IT Asset Management Solution.
  |  By Almaden AI
(DEMO 3/6) Automatos Almaden SmartCenter ITAM - Software Licensing SmartCenter IT Asset Management Solution.
  |  By Almaden AI
(DEMO 4/6) Almaden SmartCenter ITAM - Performance SmartCenter IT Asset Management Solution.

Almaden helps IT teams deliver an optimal digital employee experience, in the office and remotely, by analyzing quantitative systems data and user sentiments, and resolving issues through continuous learning and automation.

Predictively and proactively manage the end-users digital experience. Identify and resolve issues that impact productivity and creativity:

  • Are employees wasting time trying to complete simple tasks? Users entering data into an online form on a very responsive website have fast Internet with a strong WiFi signal. Yet, are frustrated by the SLOW speed at which this task is being completed. Almaden Collective IQ® (CIQ®) detects the root cause and advises affected users on how to correct it. Plus, advises IT so configuration changes can be made to help other users.
  • Do employees have the computing resources they need to be successful? Employees can’t deliver on commitments if they don’t have the necessary equipment and software, or if assets were acquired with inadequate capabilities. CIQ SmartCenter™ ensures resources are available in a timely and cost-effective manner.
  • Does my business have what’s needed for its digital transformation? CIQ SmartCenter™ collects and reports on all IT assets, licenses, and subscriptions. Combined with Almaden Collective IQ®, enterprises can proactively and predictively ensure employees are able to satisfactorily perform their roles.

Almaden Products connect the dots:

  • COLLECTIVE IQ® Digital Experience Management: Elevate employee productivity and satisfaction with a better digital experience. Optimize the company’s technology operations and processes with high availability and cost savings.
  • SMARTCENTER™ IT Asset Management: Employees can’t deliver on commitments if they don’t have the necessary equipment and software, or if assets were acquired with inadequate capabilities. SmartCenter™ ensures resources are available in a timely and cost-effective manner.
  • Consulting and Professional Services: CIQ® SmartCenter® collects and reports on all IT assets, licenses, and subscriptions. Combined with Almaden Collective IQ® (CIQ®), enterprises can proactively and predictively ensure employees are able to satisfactorily perform their roles.

Maximizing the Digital Experience for End-User Productivity and Satisfaction.