Operations | Monitoring | ITSM | DevOps | Cloud

Use Case: Using Maintenance Windows to Set Up Alert Schedules

For many of our users reacting to downtime data sent from a monitoring system such as StatusCake.com is a 24 hour job, and the process incorporates many staff who will have varying responsibilities, and sometimes work quite different hours. This is particularly true of companies who run “follow-the-sun” with their global dev-ops teams picking up the baton from the last as their time zone starts its working day.

Set Up for Success: Service Taxonomies in PagerDuty

It’s 2:37 a.m. on a Tuesday night, you’re asleep—but it’s also your turn to be on call. You receive a phone call from PagerDuty. Your partner hits you with a pillow in an attempt to wake you up. It worked. You groggily answer the call and hear your favorite robo-guy on the other end of the line.

Integrate OpManager with AlarmsOne and manage your alerts like a pro

OpManager helps enterprises monitor their network, devices, servers, firewall, and more. While all this helps keep your systems up and running at all times, effectively managing alerts is another challenge altogether. If you’re using a number of IT management tools, it can be hard to address issues like alert noise, inflexible on-call scheduling, and escalations.