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The latest News and Information on Asset Management, Device Management and related technologies.

Why New Devices Sit Stuck in Enrollment

A device ships out, IT pushes the enrollment profile, and then... nothing. Every tech who's supported Apple Business Manager, Android enrollment, or Windows Autopilot has hit this wall at least once — and it's rarely obvious whether the problem is a bad Wi-Fi handshake, a broken ABM sync, or a config profile that silently failed to apply. In this session, we'll walk through exactly where enrollment breaks and how to fix it fast.

How AI Transforms ITSM Workflows | Ivanti

Discover how AI transforms ITSM workflows and elevates your support team. In this video, an IT leader shares why they recommend Ivanti ITSM for its ease of workflow setup and how they are using AI to automate and amplify their service desk. From AI-powered troubleshooting that intercepts support calls before they reach technicians, to automated knowledge article generation, incident correlation, incident summarization, and AI-enhanced customer communications, see real use cases in action.

AI Service Desk: From Reactive to Proactive | Ivanti

Adrian Moore, Head of IT Customer Support at the University of the West of England, supports 50,000 students and 5,000 staff across a complex mix of professional services, academic researchers, and student devices. In this testimonial, he shares how Ivanti Neurons for ITSM and Ivanti Neurons for ITAM — used together for over a decade — have fundamentally changed how his team delivers IT support.

Your Innovators Hub, Built Around You

Earlier this year, we introduced Ivanti Innovators Hub to bring together support, knowledge and community into a more unified experience. That launch established a strong foundation for a more effortless and predictable experience. Now, we're building on it with new enhancements designed to make the Hub more personalized, connected and relevant, with integrated learning opportunities, stronger community engagement and more tailored experiences.

5 IT Asset Management Mistakes That Start With Bad Physical Storage

Most IT asset management conversations happen in software. Spreadsheets, ticketing systems, asset tags, audit trails. None of it accounts for the fact that a lot of asset management failures start somewhere much simpler: a spare drive stored badly enough that it's damaged before anyone gets to use it.

Common Inventory Problems RFID Tracking Can Help Resolve

Inventory problems can develop when stock moves through receiving areas, storage locations, sales floors, production spaces, and shipping points without dependable visibility. Missing items, inaccurate quantities, and outdated location records can disrupt fulfillment and leave employees searching for stock that should be readily available. Automated identification provides detailed item and location data that helps inventory teams maintain accurate operational records.

The Hidden Costs of Inefficient Inventory Management

When businesses look at how healthy their operations are, they often zero in on the most obvious costs: rent, salaries, and marketing. Inventory usually falls into this category too, with its costs simply seen as the price of goods and warehouse storage. But this narrow view misses a whole network of hidden expenses that come from managing inventory poorly. These less obvious costs can quietly eat into profits, stretch resources thin, and slow down growth, affecting much more than just the bottom line.

InvGate Asset Management as an AMDB: CI Dependencies And The Complete Asset Record

Ask an IT administrator what they mean when they say they need a Configuration Management Database (CMDB), and more often than not, they are describing something else entirely: knowing what assets they have, who is responsible for each one, and what breaks if one of them fails. That is the job of the Asset Management Database (AMDB), the lifecycle record built to answer exactly those questions.

Best Apparel Fulfillment Providers for Boutique Clothing Brands

Boutique clothing brands get hit from every direction at once. You're managing dozens of SKUs across sizes, colors, and styles, watching return rates climb toward 30%, and trying to keep standards tight enough that customers don't receive the wrong item in the wrong size. The top apparel fulfillment providers solve exactly these problems, but picking one that actually fits your operation is harder than it sounds. After reviewing dozens of 3PLs across DTC and omnichannel setups, this guide breaks down the five providers worth your attention.

Why Businesses Invest In Automated Returnable Asset Tracking

Businesses invest in automated returnable asset tracking because manual methods simply cannot keep up with the volume of pallets, crates, kegs, and containers moving through a modern supply chain every day. Automated systems attach a sensor, tag, or code to each container so it reports its own location and status instead of requiring someone to search for it, count it, or chase it down by phone. That shift reduces financial losses from missing equipment, frees up staff who would otherwise spend hours locating containers, and gives finance and operations teams a reliable way to track returnable assets across all their sites.