Operations | Monitoring | ITSM | DevOps | Cloud

How easy is it to work with your security tools? So easy that you’re telling all your family and friends and you singing their praises from the occasional rooftop? Well, we sure hope so. Security tools, like any other tool, should help you save time, not waste it. Nobody would have invented a drill if screwdrivers were fast enough — but it’s also up to you to make sure you are using your drill and all the other power tools available in the modern world.

We’re excited to announce the general availability of the Mezmo Agent 3.6, which introduces Windows support to our Rust Agent. At the end of this blog, we’ll also highlight important updates to our Agent Deprecation schedule.

Application Performance Monitoring (APM) is great for tracking the health and performance of your software tool. APM helps you understand what's happening inside your application by monitoring various parameters such as CPU/memory stress, internal network throughput, and more. However, mixing in log analytics can take your APM game up a notch. Almost all software tools generate logs when they run.

The question isn't whether an incident will happen: it's when it will happen. Systems will crash. Software will fail. Vendors will suffer an outage of their own. It's your job to be prepared for these problems, and incident severity levels are one of the tools you need. Incidents have varying impacts on your business and customers. Incident severity levels are how you classify their impact and manage your response.

I wanted to take a moment to reflect upon a significant milestone and celebration on September 20, 2022, in which I had the honor and privilege of representing our Sumo community to ring the Nasdaq bell to commence trading. It was a meaningful and emotional moment for me personally because it represented how far we’ve come to build a company, culture and community to enable and accelerate digital transformation for companies around the world.

In Part I in our series outlining best practices for scaling observability, we reviewed the data analysis capabilities that can help engineers troubleshoot faster during high pressure situations during a game launch. Nobody wants lag time or crashes in their game launch. Similarly, no one wants terminated sessions or for your gamer customers to log off and play a competitor’s game.