Operations | Monitoring | ITSM | DevOps | Cloud

Today, pretty much every critical business service, every critical employee job function, every critical customer transaction, and so much more are all reliant upon network connectivity. It falls to network operations (NetOps) teams to ensure network connections continue to support these demands. Over time, the scale and the complexity of the networks the organization relies upon have continued to grow, making the job of NetOps teams increasingly challenging.

Altice Portugal is a wholly owned subsidiary of Altice Group, a multinational cable and telecommunications company. They have a presence across Europe, including in Belgium, France, Luxembourg, Portugal, and Switzerland, as well as in the Dominican Republic, the French West Indies, and Israel. With annual revenues of more than $2.8 billion (2,629 million Euros), Altice Portugal is Portugal’s largest telecom company. Altice offers fixed, mobile, and satellite network services to consumers.

In today’s dynamic, complex network environments, there’s a big difference between having monitoring data and having intelligence. To troubleshoot issues quickly, it’s vital to have timely, intuitive visibility into the metrics that matter. With the combination of AppNeta and DX NetOps, teams can gain the insights they need to efficiently and intelligently manage their environments.

In recent years, employees have grown increasingly accustomed to the untethered connectivity of Wi-Fi. For many, the days of having a computer tethered to an ethernet cable can seem like a distant memory. That was true when employees were working in an office, and it is all the more the case as we’ve moved to a hybrid work world.

Network operations centers (NOCs) play a critical role in any organization’s operational and business continuity. To meet their vital charters, NOC teams must constantly strive to maintain uninterrupted network availability and to minimize the business impact of network issues. Within the NOC, effective collaboration is essential for quick troubleshooting and resolution of network issues.

Kyndryl is the world’s largest provider of IT infrastructure services, serving thousands of enterprise customers in more than 60 countries. The company has 4,400 customers, including 75 of the Fortune 100. The company designs, builds, manages, and modernizes the complex, mission-critical information systems that the world depends on every day. Kyndryl was formed when IBM spun off its Global Technology Services division in 2021.

When it comes to the relative merits of hybrid work approaches, there can be a range of opinions; some are strong advocates, some see significant downsides, and many fall somewhere in between. About the one thing pretty much everyone can agree upon is that the rise in hybrid work has made the jobs of IT operations teams much more challenging. On any given day, a user may be working in the office, from their home kitchen, a neighborhood café, or just about anywhere else.

In today's fast-paced digital world, keeping up with the latest technology advancements is crucial for businesses to stay ahead of the competition. This is especially true in the world of IT infrastructure management, where technology is rapidly evolving and new solutions are being developed to meet the changing needs of enterprises, government agencies and managed service providers.

In recent years, the adoption of SD-WAN technologies has taken off, and shows no signs of slowing. As enterprises become increasingly reliant upon these technologies, it grows ever more critical to ensure optimal availability and services levels are delivered. Most SD-WAN technologies feature monitoring capabilities. However, as outlined in one of my prior posts, there are several key limitations to these offerings.

In recent years, network operations teams have had to contend with several critical challenges, including: In response to these challenges, teams are increasingly turning to SD-WAN. The market for SD-WAN is massive, and continuing to grow, potentially reaching $47 billion by 2031. Through SD-WAN technologies, organizations are able to realize a number of benefits. However, these benefits aren’t a sure thing. In fact, many teams encounter challenges with their SD-WAN implementations.