Operations | Monitoring | ITSM | DevOps | Cloud

Simplify multi-client IT management with integrated RMM and PSA solutions

For managed service providers (MSPs), business revolves around their clients. Tasks like endpoint management, network monitoring, IT security enhancement, and SLA management are routine in the life of an MSP technician. Most standard tasks are handled through two major tools, namely remote monitoring management (RMM) and professional service automation (PSA) tools.

Microsoft Intune: Pros & Cons for MDM Management

It’s common for an MSP to question the value of Microsoft Intune when it comes to managing their customers. There are a few common concerns that tend to come up, including the pricing structure and the lack of multi-tenancy. It’s also something new that the MSP and their staff may need to learn. With that said, is MS Intune bringing value to the MSP’s table? Is there some potential to be leveraged out of using Microsoft’s MDM as a managed service provider?

What Is the 3-2-1 Backup Rule?

The 3-2-1 backup rule is a strategy to ensure your data is recoverable in case of data loss incidents. It recommends having at least: The rule was conceptualized by US photographer Peter Krogh. After initially impacting the photography world, Krogh’s idea was quickly adopted by other technology disciplines. It’s a great way to evaluate and manage data risks.

What Is a Firewall?

A firewall is a cybersecurity tool used to prevent unauthorized access to your private device or network. It could refer to any software or hardware that checks the data and traffic coming in and going out of a network to ensure they comply with cybersecurity rules. Firewalls can also include what is known as an intrusion detection system (IDS), which additionally blocks malicious traffic while allowing legitimate and authorized traffic access to a network.

Win One New Client Every Month - The ultimate MSP marketing strategy in just 60 mins with Paul Green

Looking to grow your MSP? Want to win more customers? Join us for NinjaOne's exclusive webinar with MSP growth strategy expert Paul Green, who will present a turnkey solution on how you can create an effective marketing infrastructure and start winning new customers in no time! Paul has been specializing in MSP marketing and growth since 2016. He is the founder of Paul Green's MSP Marketing, author of the book "Updating servers doesn't grow your business", and the host of his very own podcast!

Ninja Quick Guides: How to Use Winget to Install and Update Software Remotely

Whether your organization has a few remote employees or your entire workforce has gone remote, you need an easy way to install and update software remotely. By using a tool called winget, you can natively deploy software through Windows. In this article, we’ll take a look at what winget is, how it works, and how you can use it.

What is RMM Software? A Modern Definition Plus Evaluation Criteria for 2023

RMM is short for remote monitoring and management. RMM software is used to do two things: a) gather information from remote endpoints and networks to assess their health; and b) perform various remote IT management tasks on them without disruption. RMM solutions are most widely used by managed services providers (MSPs).