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Resolve Actions vs. DIY Automation: Which is Really Better?
When it comes to IT automation, the choice between a service orchestration and automation platform like Resolve Actions or building your own automation engine or workflow tool is a pivotal decision. While each option presents its own set of strengths and considerations, Resolve Actions emerges as a powerful solution for organizations looking to streamline their automation efforts. Here’s why.
Recurring 'Service Restart' Remediation with Resolve Actions
In this demonstration we break down Resolve's incident automation, which helps identify recurring IT issues by searching for previous incidents within a specific timeframe. If multiple incidents are detected, the automation flags the issue as chronic, updates the incident, and assigns it for further investigation to prevent endless retries. This system expedites resolving recurring IT issues. What you'll learn.
5G Demands Telcos Automate
The rollout of 5G technology marks a significant evolution in telecommunications, promising faster speeds, lower latency, and greater connectivity. At its core, 5G is the fifth generation of mobile networks, designed to handle the growing demands of connected devices and data-intensive applications.
BigPanda Alert Remediation - IIS WebApp Down
This demonstration showcases an example of alert auto-remediation. The alert in this example comes from BigPanda and it automatically kicks-off a Resolve workflow. You'll learn: Resolve's ability to integrate with observability platforms like BigPanda How self-healing workflows drive faster MTTR How to use event-based triggers for real-time response.
Automated Active Directory Health Scans
In this video, we highlight a Resolve Actions automating active directory health scans. We start with an IT ticket created within ServiceNow, which kicks off an active directory scan putting security front and center. Watch to learn: How Resolve's out-of-the-box integrations with leading ITSM and others speeds up time to market How automated AD cleanup can plug security loopholes How Resolve's systems can automatically close tickets, minimizing human input end-to-end.
Navigating Automation: Uniting Resolve Systems' Framework with TM Forum's Model for Operational Excellence
With the possibilities for increased productivity, reduced costs, and improved customer experiences, organizations are embracing automation across multiple areas of their operational activities. However, navigating the complexities of automation requires a structured approach. This is where frameworks such as Resolve Systems’ Automation Capability Framework and the TM Forum Automation Maturity Model come into play.
The Human Side of Automation: Building a Culture of Empowerment
In the age of digital transformation, where technology reigns supreme and automation is the buzzword of the day, it’s easy for organizations to prioritize the latest tools and platforms while overlooking the essential role that people play in the success of automation initiatives. While technology undoubtedly drives efficiency and innovation, it’s the human element that can truly unlock the full potential of automation.
From Reaction to Action: Accelerating Incident Response through Automation
In the Digital Age, IT incidents are an unavoidable aspect of business operations. From hardware failures to security breaches, these disruptions can wreak havoc on business continuity and user experience. Managing these incidents effectively requires a timely, systematic approach encompassing detection, prioritization, resolution, and communication. Traditional incident response methods often fall short, resulting in costly delays and inefficiencies.