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What Is Intelligent IT Automation (and How Do I Get Started)?

So, you’ve been tasked with automating one or more of your tedious, time-consuming IT processes… but, what exactly does that mean? And perhaps more importantly, where on earth do you start? IT process automation (ITPA) can cover a broad spectrum of potential use-cases, ranging everywhere from the Service Desk, to the NOC, to Infrastructure, and well beyond.

Building a Persuasive Business Case for Automation: A Comprehensive Guide

In today’s increasingly complex and rapidly evolving business landscape, the integration of automation technologies has become a crucial strategy for organizations aiming to enhance efficiency, reduce costs, and stay competitive. However, convincing stakeholders and key decision makers to invest in IT automation initiatives requires more than just highlighting its potential benefits.

Doing Nothing Is a Choice - A Very Expensive One

In the fast-paced world of IT, where technologies evolve at lightning speed and the demands on systems and infrastructure are growing exponentially, the temptation to maintain the status quo can be all too enticing. After all, change can be daunting, and the familiar feels safe. What many IT professionals fail to realize, however, is that doing nothing is still a choice – and often, it’s a costly one.

Implementing Automation: Top 5 Mistakes to Avoid

Automation has become more than just a “nice to have” choice. It’s an essential part of the modern business landscape, promising increased efficiency, reduced costs, and improved accuracy. However, despite its potential benefits, many organizations struggle when trying to implement automation. In this article, we’ll explore some of the most common implementation mistakes we’ve encountered and how to navigate them effectively.

RAN: The Unsung Heroes of the Telco World

Radio Access Network (RAN) – it’s not just an acronym, it’s the backbone of your mobile experience. Ever wondered how your smartphone seamlessly connects to the digital universe? You can thank RAN for that. The RAN plays a crucial role in the overall performance and coverage of a mobile network. As Telecom providers strive to meet the ever-growing demand for reliable and high-speed mobile services, the importance of an optimized RAN infrastructure cannot be overstated.

Top Barriers to Automation: Turning Challenges into Opportunities

In today’s rapidly-evolving business landscape, automation has become an essential tool for organizations looking to streamline processes, enhance efficiency, and remain competitive. However, the journey toward automation success can be fraught with challenges. Without proper planning, companies may meet setbacks that hinder their progress. Here are five common planning mistakes to avoid when embarking on the automation journey, along with strategies to turn these setbacks into opportunities.

The Financial Services Automation Toolkit for Orchestrating Existing Automations with ITPA

The spike in pressure among the financial services industry is one that today’s organizations have to get in front of. When digital transformation, the demands for modernization, and fierce competition began in recent years, proactive approaches became the requirement. Companies that still react to change are likely to struggle in the current, trailblazing landscape, and they may even fail to reach business-critical goals.