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Slack experienced meteoric growth between 2017 and 2020—but that level of growth came with growing pains. In his talk at the 2021 o11ycon+hnycon, Frank Chen (LinkedIn), a Slack Senior Staff Engineer, detailed one of Slack’s biggest pain points in that period: flaky tests. A flaky test returns both a passing and failing result despite no changes in the code. At one point, between 2017 and 2020, Slack’s flaky test rate reached as high as 50%.