Squadcast

Palo Alto, CA, USA
2017
  |  By Vishal Padghan
In the ever-evolving landscape of APIs, ensuring seamless interactions and managing changes becomes crucial. While innovation and adaptability are essential, maintaining backward compatibility is equally important to avoid disruption for existing users. This is where REST API versioning comes into play. Versioning allows you to introduce new features or changes to your API in a controlled manner, while simultaneously keeping older versions running smoothly.
  |  By Vishal Padghan
In today's rapidly evolving technological landscape, striking a balance between innovation and reliability is a constant challenge for Site Reliability Engineering (SRE) teams. On one hand, businesses and customers crave the constant stream of new features and functionalities that fuel progress. On the other hand, ensuring system stability, minimal downtime, and optimal performance remains paramount for user experience and business continuity.
  |  By Abhishek Sony
When the siren blares and your IT infrastructure is under siege, panic can be your worst enemy. In the heat of these digital battles, robust incident management software becomes your indispensable weapon. Forget fumbling through spreadsheets and frantic Slack threads - you need a clear-headed commander-in-chief, a champion of incident response who orchestrates your team to victory.
  |  By Chitra Bisht
Whether a business is small scale, medium-sized, or a large enterprise, downtime issues can affect any organization as no business is exempt from experiencing downtime. However, the swifter the acknowledgment of an issue, the quicker the response, resulting in a reduced impact on business. An effective On-Call framework not only aids in prompt issue resolution but also plays a vital role in minimizing the overall downtime impact on business operations.
  |  By Chitra Bisht
Critical incidents can pose significant challenges in organizational operations that demand prompt and effective resolution. A vital aspect of this resolution process involves Root Cause Analysis (RCA) reports, which dissect incidents to uncover their underlying causes and pave the way for preventive measures.
  |  By Chitra Bisht
In a dynamic business landscape, organizations specifically Managed Service Providers (MSPs) often find themselves juggling the needs of multiple customers. It's crucial for them to maintain strict data segregation to prevent the mixing of customer information. Likewise, large organizations with distinct departments like the customer service or the technical department face similar challenges.
  |  By Vishal Padghan
In today's hyper-connected world, digital operations underpin every successful organization. Yet, with countless tools, processes, and complexities involved, it can be challenging to understand the big picture and optimize performance. This blog aims to demystify digital operations by providing a comprehensive overview. We'll explore key topics, illustrate them with real-world examples, and highlight practical use cases to shed light on this vital aspect of modern business.
  |  By Vishal Padghan
We are excited to announce our bidirectional integration between ServiceNow and Squadcast, designed to elevate your Incident Management capabilities. ServiceNow provides a robust platform-as-a-service, delivering advanced automation and process workflow tailored for enterprise environments. Through this integration, you can harness ServiceNow's workflow and ticketing features alongside Squadcast's strong On-Call scheduling and SRE-driven incident response capabilities.
  |  By Chitra Bisht
The Ping command is an essential tool in network diagnostics, crucial for checking connectivity, solving problems, and measuring network performance. In the complex world of digital communication, where connections stretch across long distances and pass through many devices, knowing how to use the Ping command is extremely important. In this detailed exploration, we will examine the Ping command thoroughly, exploring its uses, and highlighting its importance in keeping networks strong and reliable.
  |  By Chitra Bisht
Navigating an extensive excel sheet to determine On-Call schedules and vacation plans can be daunting. The struggle of maintaining On-Call Schedules manually is real. But we've got a solution that can help. This blog addresses the challenges associated with manualOn Call Scheduling processes.
  |  By Squadcast
This video introduces you to Squadcast Workflows, a new feature that lets you effortlessly automate repetitive tasks during an incident, allowing your team to focus on Incident Resolution.
  |  By Squadcast
With video will give you a walkthrough of Squadcast's new feature 'Global Event Rulesets' that helps you simplify alert Routing and boost efficiency Global Event Rulesets enable you to manage alert routing across services and automate actions based on predefined global event rulesets.
  |  By Squadcast
In the modern context of distributed teams & complex digital infrastructure, major incidents having a negative impact spanning multiple teams and services can cause a barrage of alerts. While a meticulously designed incident response strategy can aid in restoring order, it's essential to underscore the significance of providing responders with effective tools that offer contextual understanding and facilitate the identification of actionable alerts.
  |  By Squadcast
Big News! Squadcast's Enhanced Status Page(s) are LIVE!
  |  By Squadcast
Introducing Squadcast's Past Incidents feature which helps incident responders by presenting them with past incidents related to the same service. It employs data science techniques to match and display a historical list of similar incidents from the same service you are currently investigating. This aids in expediting issue resolution by offering valuable insights, such as historical context, prior incident details, timing patterns, and past solutions.
  |  By Squadcast
In this session, we explore the crucial aspects of effective on-call management and incident response in product organizations. Squadcast combines On-Call and Incident Response into a single platform using automation capabilities for enhanced reliability, continuous learning, and better productivity. 🔍 Timestamps.
  |  By Squadcast
In today's tech-driven landscape, effective Incident Management is vital for seamless service and customer satisfaction. This webinar explores ways to uncover the role of Service Level Objectives (SLOs) in structuring incident response processes while acting as a compass, guiding incident prioritization and resolution to minimize customer impact and downtime. The webinar will help you demystify SLOs, their data-driven role in incident decision-making, and how to prioritize incidents to lessen customer impact by identifying critical incidents.
  |  By Squadcast
Key Based Deduplication is an efficient way to avoid duplicate entries when processing incoming Events alongside existing Incidents. It generates a Deduplication Key using a user-defined template specific to events from an Alert Source. This key helps identify and group duplicates. This video explains how does Key Based Deduplication work and how to set it up effectively.
  |  By Squadcast
🚀Squadcast has been recognized by G2 as a Category Leader in the IT Alerting category! Backed by immense customer love, advanced features, and the highest possible scores 💯— Squadcast has made it to the Leader Quadrant! This video offers all the related updates!
  |  By Squadcast
This video will give you an overview of the latest improvements supported by the Squadcast-Slack integration, which we hope will help in better collaboration and Incident Management.

Squadcast is an Intelligent Incident management, monitoring & Alerting platform that improves your reliability by helping SRE and DevOps teams to adopt IT Incident Management best practices like intelligent alert routing, on-call rotations, collaboration, response automation, root cause analysis, blameless postmortems, etc.

Squadcast is a simplified SRE software for Dev & Ops teams adopting Reliability Engineering best practices to maximize uptime, accelerate engineering innovation and increase customer happiness. It integrates with a lot of powerful monitoring tools and generates incidents and alerts the right people as defined by the escalation policies.

Product Features:

  • Incident Dashboard: Centralized Incident dashboard to view all incidents
  • Escalation policies: Escalation policies to make sure alerts are not missed and taken care of within SLA
  • Reliable Unlimited Global Notifications: Receive realtime notifications across various platforms such as push, email, SMS, Voice, Slack, hangouts, JIRA etc
  • Analytics: Powerful Analytics to track and review the performance of your teams and cloud services
  • Powerful Integrations: Lot of powerful integration which help you stay on top with multiple integrations added each passing week
  • Mobile apps: Native mobile apps for Android & iOS to take actions on the go.
  • On-Call Schedules: Recurring on-call schedules to plan ahead
  • Recurring Scheduled Maintenance: Repeatable scheduled maintenance which requires no periodical intervention
  • Unlimited Free Stakeholders: Keep the relevant stakeholders updated with no additional cost
  • Smart Squads Team management made easy with dynamically generated squads based on code commit history
  • Incident Timeline: Incident timeline records the timeline of the incident and will be very helpful while doing Root Cause Analysis
  • Incident War room: War rooms for each incident to collaborate in real time.
  • Cloud & On-Premise Both Cloud & On-Premise versions to support SMB & Enterprise customers

Faster Incident Resolution with Simplified SRE software for Dev & Ops teams.